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The Digital Shop® Talk Radio is the home for everything you need to accelerate the performance of your shop. Whether you are considering implementing an automotive repair shop software, looking for industry best practices, or insider shop tips and tricks.

Join hosts Bill Connor & Uwe Kleinschmidt along with special automotive industry guests, Wednesdays at 1p ET/10a PT. You don't want to miss it!

Episode #136
September 15, 2021

Fundamentals of the New Kind of Motorist Interaction

Episode #135
September 8, 2021

What are The Digital Shop® patterns of success?

Episode #134
September 1, 2021

Build Your Winning Game based on Fundamentals

Episode #133
August 25, 2021

Every Tech-minute is $4+. Communicate without interrupting them.

Episode #132
August 18, 2021

How Website & SEO KPIs Turn Google Searches Into Measurable Results

Episode #131
August 11, 2021

How Digital Processes Make Shop Operations Highly Efficient

Episode #130
August 5, 2021

AutoVitals & Tekmetric Partner for Higher Shop Productivity

Episode #129
July 28, 2021

How Visual Shop Workflow Can Organize Your Business for Growth

Episode #128
July 21, 2021

Why the digital shop process is an essential ingredient to triple shop revenue

Episode #127
July 14, 2021

The Data-Driven Shop: When To Add or Replace Staff for Growth

Episode #126
July 7, 2021

The Best Shop KPIs to Supplement Staff Compensation

Episode #125
June 30, 2021

Real couples operating successful businesses together

Episode #124
June 23, 2021

Workflow management made simple

Episode #123
June 16, 2021

Process changes for future proofing your business

Episode #122
June 9, 2021

Future proofing your business

Episode #121
June 2, 2021

The 3 hardest, but most rewarding, steps to going digital

Episode #120
May 26, 2021

Do Motorists appreciate a fast inspection?

Episode #119
May 19, 2021

Keep the customers coming back with The Digital Shop strategies

Episode #118
May 12, 2021

Even Google is becoming more transparent

Episode #117
May 5, 2021

Why there's never a "perfect" time to implement new systems

Episode #116
Apr 28, 2021

Is a Production Manager role right for your shop?

Episode #115
Apr. 21, 2021

Productivity = Profitability: Optimize Utilization of Bays & Techs

Episode #114
Apr 14, 2021

Shop Culture & KPIs to Drive Multi-Location Success

Episode #113
Apr. 7, 2021

Audit Inspections for A Consistent Motorist Experience

Episode #112
Mar. 30, 2021

Best practices to keep ARO high across multiple locations

Episode #111
Mar. 24, 2021

Best practices for boosting average hours per inspection

Episode #110
Mar. 17, 2021

Best practices to boost average hours per inspection - Part 3

Episode #109
Mar. 10, 2021

Best practices for boosting average hours per inspection

Episode #108
Mar. 3, 2021

Boosting Technician Effectiveness to Boost Profitability

Episode #107
Feb. 25, 2021

BayIQ & AutoVitals: Keep and Upsell Your Most Valuable Customers

Episode #106
Feb. 17, 2021

99% Inspection Rate --> Increased ARO: Coincidence?

Episode #105
Feb. 11, 2021

Shop-Ware and AutoVitals Integration

Episode #104
Feb. 03, 2021

Ask the Coach -
Mike Bennett, ATI

Episode #103
Jan. 20, 2021

The Digital Shop® Conference 2021 Preview!

Episode #102
Jan. 13, 2020

Who Wants to Be a Digital Shop Millionaire?! BCP Edition

Episode #101
Jan. 06, 2021

Who Wants to Be a Digital Shop Millionaire?!

Episode #100
Dec. 30, 2020

2020 Year
in Review

Episode #99
Dec. 23, 2020

Leadership Doesn't End When the Doors Roll Down

Episode #98
Dec. 16, 2020

Special Event:
Digital Shop Jeopardy!

Episode #97
Dec. 09, 2020

Give Digital Consumers What They Crave: Price Transparency

Episode #96
Dec. 03, 2020

Meet Tom Braun: Where There is a Will, There is a Way

Episode #95
Nov. 25th, 2020

Te-E Times:
Not Just a Time Clock

Episode #94
Nov. 18th, 2020

The BCP:
An Easy Button for Your Shop

Episode #93
Nov. 11th, 2020

Unleash the Full Power of The Digital Shop®

Episode #92
Nov. 04, 2020

Mastering the Basics for Shop Success

Increase ARO

Episode #91
Oct. 28th, 2020

Special Event:
Ask Us Anything!

Episode #90
Oct. 21, 2020

It's the Process: Digital Shop Owners Go Multi

Episode #89
Oct. 14th, 2020

Building an All-Star Team on a Budget

Episode #88
Oct. 7th, 2020

Could Your Best Marketer Be Your SA?

Episode 88

Episode #87
Sept. 30, 2020

Should Techs Write Estimates?

Episode #86
9/23, 2020

Enabling Your SA to Handle More Work

Episode #85
Sept. 16, 2020

What to do When Business is Slow

Episode #84
9/9, 2020

Best Drop-Off Experience: At the Counter or At the Vehicle?

Episode #83
Sept. 2, 2020

What's better: Educating With Trends or Current Vehicle Conditions?

Episode #82
8/26, 2020

Remote Possibilities: Managing Production Outside the Shop

Episode #82

Episode #81
Aug. 19, 2020

Who Runs Production In Your Shop?

Episode #80
8/12, 2020

Using Digital Tools to Maximize Shop Efficiency

Episode #79
Aug. 5, 2020

How to Teach an Old Dog New Tricks

Episode #78
July 29, 2020

How to Stop Dropping the Ball

Episode #77
July 22, 2020

The Profitable Possibilities of Data in the Shop

Episode #76
July 15, 2020

Gaining Consistency and Time Using a Guided Approach

Episode #75
July 8, 2020

Unlocking Success With Effective Task Managers

Episode #74
July 1, 2020

Why Your SA Will Need A Gym Membership

Episode #73
June 24, 2020

Digital SA's Do More in Less Time

Episode #72
June 17, 2020

Improving ARO One Process at a Time

Episode #71
June 10, 2020

Win Them Over By Managing Expectations

Episode #70
June 03, 2020

Educating the Motorist for Higher Approval

Episode #69
May 27, 2020

Quick Wins Create Immediate Staff Buy-In

Episode #68
May 20, 2020

The Value of an Effective Digital Inspection

Episode #67
May 13, 2020

Digital Service Advisors Propel Shop Growth

Episode #66
May 05, 2020

The Digital Tech’s Direct Impact On Work Sold

Episode #65
April 29, 2020

From Growing Pains to Goal-Smashing Gains

Episode #64
April 22, 2020

Fighting Declining Car Counts With A Tablet

Episode #63
April 15, 2020

Are You a Tigger?
Or an Eeyore?

Episode #62
April 08, 2020

Spiting COVID By Taking Care of Your Customers

Episode #61
April 01, 2020

Stay Relevant By Remembering the 'Why'

Episode #60
March 18, 2020

Creating and Managing Sizable Shop Growth

Episode #59
March 11, 2020

With Consistent Processes, Your Customers Take Notice

Episode #58
March 04, 2020

Why Reviews Matter & How to Get Them

Episode #57
February 26, 2020

Managing Multiple Shop In the Digital Age

Episode #56
February 19, 2020

The Process of Going Digital through the Eyes of a Tech

Episode #55
February 12, 2020

Using KPIs to Examine Causes & Consequences

Episode #54
February 05, 2020

Auditing Inspections: The Secret to Boosting ARO

Episode #53
January 29, 2020

Raising the Stakes By Refining the Process

Episode #52
January 22, 2020

Galvanizing Culture Using Regular Shop Meetings

Episode #51
January 15, 2020

Maximizing ARO By Editing Every Picture

Episode #50
January 10, 2020

LIVE from The Digital Shop® Conference

Episode #49
January 08, 2020

Set & Achieve Ambitious Goals Using the Digital Shop

Episode #48
January 02, 2020

Modern Solutions To Service Advising Problems

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