Service Advisors can’t work remotely, right?
Of course they can! On this week’s episode, we welcome Russ Crosby (Russ’s Wrench, Clinton, NJ) who has used COVID-era constraints and shop expansion as a catalyst to explore the opportunities that a remote staff will allow – and the results speak for themselves.
What we covered:
- How to manage multiple shops from one location
- A staff that’s able to work from anywhere helps both shops to strive
- What types of work you can manage remotely, and the tools necessary to set yourself up for success
- The type of challenges to be tackled