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Episode Description

In leaner times such as these, it is important to make the most out of every opportunity that enters your shop. The absolute best way to do this is by performing a thorough Digital Vehicle Inspection (DVI) and communicating the information to your customer in an easy-to-digest format. Join us for this week’s episode where we are joined by three guests who will demonstrate the immense value of DVI and what an impact it can make in your shop.

First, we will be joined by Ryan Flattum (RMF Auto Service, Hudson, WI) who has made huge leaps in his shop over the last 8 months by committing his team to the AutoVitals’ DVI process. Ryan will tell us why DVI has made such a big impact and how it’s keeping his shop healthy during these uncertain times.

Also joining us will be DVI experts Roy Foster (Roy Foster’s Automotive, Reno, NV) and Bill Connor (AutoVitals, former NAPA Tech of the Year) who will show us exactly HOW shops can craft their inspections to simply make more revenue. By watching the live episode you will learn:

  • How to capture quick wins in the DVI process
  • Metrics your shop should be looking at and targets you should be shooting for
  • How to effectively communicate the inspection to your customer
  • The power of picture-taking and editing
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