The Digital Shop Talk Radio
Your service team could start to pack on a few pounds by eliminating the never-ending stream of back-and-forth trips to the bays. That is if they optimize digital communication and workflow management.
Here are some things we learned:
- Workflow management tools and strategies that keep your techs busy and your SA focused on selling more work
- Best practices on digital communication, both internal and with customers, to eliminate confusion and wasted time
- The financial results (and potential weight gain) that can come as a result of a highly-efficient SA – Real-life examples and experiences from shop owner Thomas Richardson (Master Tech Automotive, Richland, Wash.)