Digital SA’s Do More In Less Time Ep 73
This week's episode of The Digital Shop Talk Radio focused on how to maximize selling potential in the shop by alleviating constraints put on your service team. Here are some…
Improving ARO One Process at a Time Ep 72
Would you agree that an increase in revenue is as good of a reason as any to implement process change? On this week’s episode of The Digital Shop Talk Radio,…
The True Value Ep 68
The phrase “Lost in Translation” is one that no longer applies to auto repair centers that are masters of the Digital Vehicle Inspection (DVI). In this week’s episode, we are…
Digital Service Advisors-ep-67
This week’s recording of The Digital Shop Talk Radio Show was focused on the Service Team and how to drive shop growth through their digital efforts. By watching OR listening…
Getting Started
The Point of Sales software manages estimates, work orders and invoices and is the central data repository for all customers, vehicles and work done on vehicles in the shop.
FIND AND ATTRACT Ep 9
Find and Attract The Customers You Want: Multi-Shop Owner John Herring from Stamps Auto shares the steps they took to attract the best customers for their shops.
Why Henry Ford’s Horses Ep 11
When changes in motorist behaviors are opportunities for a better future of automotive repair we want to seize them. Frank M Scandura III, Fred Gestwicki Jr, and Uwe Kleinschmidt discuss the opportunities…
HOW TO BREAK DOWN GOALS Ep 16
Setting goals for your shop and staff is critical. Goals provide direction, bring focus, prioritize time and energy, and ensure that your team can objectively create better results. But just…
Building and Elevating Ep 30
We have a Hall of Fame lineup on this week's episode of Digital Shop Talk Radio! Having talented techs in your shop is crucial, but any successful shop will tell…
Stay In Touch Ep 33
It can be so easy to get caught up in earning the business of new customers that marketing to your current customers can become somewhat of an afterthought. On this…