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Episode Description

Phil Sylvester (Concours Motors) and Frank Scandura III (Frank’s European Service) join our host Tom Dorsey (AutoVitals) and talk about the TOP 5 DO’S AND DON’TS when you are training your staff.
Topics covered include:
– How to get Service Advisor and Technician buy-in
– What NOT to do when training staff
– What TO DO while you are training your staff
– Changing the engine while flying the plane
– NEW Digital Shop Academy Microlearning Training Courses

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