The Digital Shop Partner Team teach you how to manage a Digital Shop, measure results, and engage motorists for unprecedented increase in weekly revenue and ARO.
The practices taught in this workshop will give you the tools to make data-driven decisions that will benefit your shop’s bottom line.
WHAT IS DIGITAL SHOP BEST PRACTICES TRAINING
Digital Shop Best Practices Training is an immersive training for shop owners, managers, and service advisors looking to drive significant revenue growth for their shops.
You’ll walk away with actionable, step-by-step playbook in hand that will bring game-changing results by following our simple framework.
If you’re looking to achieve breakthrough results with the Digital Shop platform, Digital Shop Best Practices Training is your workshop.
This is where you’ll learn the proven system the most successful shops are using right now to increase job approval and weekly revenue per service advisor.
By the end, you’ll have learned exactly how to:
Optimize your Digital Inspections to render the greatest amount of conversions, sales, and returning customers
Create the best shop workflow experience for your service advisors and technicians
Build a service advisor team that increases sales and produces results
Utilize the Business Control Panel to measure your shops behavioral KPIs and results
HANDS ON EXPERIENCE
Introduction and Welcome
A Very Different Way of Looking at Motorists, Your Shop, and the Buyers Journey
There’s a very clear difference between shops that have successfully gone digital and those that have not. Believe it or not, it has nothing to do with how many cars you work on a day, how much you spend on marketing, or how long you’ve been running your shop. If you want to achieve breakthrough results, then there’s only one thing that matters — a new, transparent and motorist-centric approach to your shops operations. If you embrace this mindset, you will see recommended jobs approved quicker, improved closing rates, significant increase in weekly revenue, and a significantly better shop culture. However, most shops aren’t willing to do what it takes, and that’s why most shops sadly fail in the digital age. As we open Digital Shop Best Practices Training, Tom Dorsey & Sara Savio will show you the clear path and dive deeply into the techniques proven to work, with playbooks, examples, pro-tips, and activities proven to work over and over again.
A Deep Dive into the Inspections that Drive Revenue
In this section, you will learn about digital inspection best practices that move the needle with your customers than anything else. Tom & Sara will show you the exact process for inspections that has proven time and time again to render the greatest amount of conversions, sales, and returning customers.
But we don’t stop there — During this section, Tom & Sara will teach you how to get the most mileage from your inspections and how to best optimize them for future visits. They’ll also introduce you to the tools and technology used by the most successful shops on the Digital Shop platform.
The Most Essential Elements of the Perfect Shop Workflow
Tom & Sara will walk you through all of the core elements of the highest performing, efficient shops. They’ll also dive deeper into how to best optimize your shops workflow for speed, communication, efficiency, and effectiveness. At the end of the session, you’ll think your shops process and workflow is from the future.