Episode Description

Learn the strategies Adam Bendzick (Pro Service Automotive Repair), Christopher Petersen (Northwest Automotive), and John Long (Schertz Auto Service) use to manage the back of their shops from their front desks. How do they use The Digital Shop platform features, such as automatic status updates, paperless work dispatch, and real-time technician progress updates in order to increase Technician and Service Advisor productivity while creating a better customer service experience?