“The program helps us with workflow, tracking KPIs, CRM, and more. The customer service (especially Shaney, Chris M., and Liz) has been phenomenal. We get timely responses and detailed answers to our questions. Also, during this COVID-19 pandemic, they have been an excellent partner in working with our small businesses…we appreciate their customer service, accounting department, and engineers. We definitely recommend AutoVitals.”
“AutoVitals has a lot to offer. The reports on the Business Control Panel are awesome. I have the ability to know what makes a customer spend more time looking at the inspection report, how to control it and how that positively impacts my ARO. On top of that, I am able to monitor each service advisor to make sure they’re are doing it in the best possible way. It’s a game changer.”
“There is power in using AutoVitals’ technologies. The customers have come to expect their digital inspection which has translated to a higher ARO and retention. Also, the Business Control Panel is the best tool I have ever had to manage my business.”
“The SmartFlow system works so well with Protractor. It enables us to raise our level of customer experience. The Business Control Panel is a great tool to measure our effectiveness, and the monthly contact with our coach keeps us accountable. With this system, we perform better AND we’re encouraged to continuously improve.”
