Episode Description
Marty Mace, a master technician with over 20 years of automotive expertise in vehicle diagnostics and shop management, outlines how you can get higher shop productivity through digital communication.
You will learn:
> How emerging digital technology is changing how shops communicate
> How top shops have shifted towards digital communication and achieved greater profitability through overall smoother operations, better relationships with motorists, and increases in staff morale
> The steps you can take towards developing your shop’s digital communication process and how to get your staff buy-in