866 949 2848 [email protected]

AutoVitals is the Officially Recommended WorkFlow Software Solution of NAPA Auto Care Centers. That means better access to all of our market leading products, in particular our one-of-a-kind SmartFlowX workflow solution

The Next Generation of Technician Efficiency and Motorist Engagement

Keep Techs Focused on Vehicle Work

Powerful integration with your point of sale system keeps all the information a tech needs at their fingertips

Keep Service Advisors Advising Service

One click technician dispatching from the RO and SmartChat keeps your service advisor focused on the customer

No More Pencil Whipping or Over Recommending

Tablet based digital inspections allow techs to breeze through inspections while keeping them thorough

Educate and Increase Job Authorization

Email and text customers inspections with educational information and pictures included

Initial Tablet Setup

What are NAPA AutoCare Centers saying about AutoVitals?


In my second month of using AutoVitals, my shop upsold $13,000 in additional services. This program has truly paid for itself 100 times over! Joe Hanson - Gordies Garage

tirestooretentionlogo_1 We’ve seen a 27% increase in our AROs, gross profit margins up by almost 4%. We’ve seen $1,700 a week in additional business. Russ Hilliard - Tires Too

1. Interrupted Technicians

2. Motorists Wondering about the Need

3. Pencil Whipping & Over Recommending

Leave money on table v5

The Shop Before

Using the old fashioned paper based inspection process doesn’t take advantage of a paperless digital shop. Even with a Digital Inspection only product you still run the shop the old-fashioned paper way: 1 – Technicians are supposed to focus on the work at hand at the vehicle and produce billable hours instead of getting interrupted, lose focus and make mistakes as well as waste time by walking back and forth between the front office and back shop. 2 – Service advisors are supposed to focus on the customer and dispatch technicians.  Educating them over the phone without visual evidence is hard. The digital inspection only improves that significantly but what about diagnosis and test results on the work order? Still explained by hand waVINg on the phone? As a result jobs go unsold. 3 – Technicians who are not confident that their service advisor sells the recommendations, have resorted to pencil whipping and over recommending. Don’t you want to know what tech needs a little help improVINg their inspection habits?

For Service Advisors

  • Stop being interrupted by a technician waiting to get your attention
  • Remove the paper mess and educate the motorist on the screen in the shop or on their smartphone
  • Make decisions in an instant about technician progress and availability 
  • Get instant alerts from the technician about unexpected events

For Technicians

  • No need to scan a VIN! Vehicles are created automatically in AutoVitals when your service advisors assign the tech to a job line in the RO
  • Interactive tablet based inspections. Techs can take pictures and add focal points to images to highlight problem areas
  • Instantly send a digital worksheet to the Tech’s tablet from the PoS
  • Instant message with the front counter right from the tablet

Now With SmartFlow X


With SmartFlowX, your shop now has the ability to stay in sync and operate more efficiently. With shop management system integration you can keep your techs focused on the back shop with all the information they will ever need right at their fingertips, and service advisors will stay focused on providing quality customer service with the ability to communicate with and dispatch technicians with the push of a button. 


1. Quick and easy communication between the front and back

2. Motorist education increases job authorization

3. Engage motorists like never before in and out of the shop

Inspection Result Trends After v4

Powerful Point of Sale Integration

–        Send work orders, with job lines, to tech tablet by creating in your shop management system. –        2 way seamless customer communication – motorist emails pulled right from Point of Sale. –        Recommend canned jobs right from tablet, reducing front of shop busy work


AutoVitals & SmartFlow X Integrate With


Other Integrations

Want To Know More Before you Buy?
Let’s Explore Options to Get You Set Up
Schedule a Demonstration
In a 1-on-1 consultation with a specialist you will be able to see how The Digital Shop platfrom works in a real shop and have your questions answered and explained.
Demo The App
Download The Digital Shop App and begin trying out how Digital inspections work. Send inspections by text and e-mail. Demo has limited functionality.
Sign Me Up
Are you certain The Digital Shop is the platform for you. We know you independents, we won’t try to stop you.