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CRM With a Personal Touch

In the auto repair and maintenance industry, traditional customer retention strategies will only take you so far. Keeping customers loyal and making sure their car is in your shop when it’s time for service isn’t just about the amount of emails you send or how flashy they look.  AutoVitals Customer Retention takes the tools of traditional CRM programs to the next level, and helps you deliver personalized communication based on driving habits.

INTERACTIVE CUSTOMER ENGAGEMENT

Leverage real-time integration with your shop management system to personalize interaction with customers.

DEDICATED MOBILE APPLICATION

Keep customers in the loop with service recommendations, promotional messages, and a place to schedule their next appointment.

DYNAMIC LOYALTY POINTS PROGRAM

Reward your customers for keeping on schedule with maintenance and recommending your shop to their friends.

PERSONALIZED DIRECT MAIL & EMAIL

Reach customers the old fashioned way with beautiful handcrafted postcards personal to your shop.

Why The Competition Can’t Keep Their Eyes Off Us

Customization at every level of customer engagement

Metrics and data behind your campaigns to measure effectiveness of your campaign

Loyalty Points Program

Loyalty points program so that you can reward return visitors and encourage regularly scheduled visits.

Email Repair & Service Reminders

Encourage consistent visits and sell more work with custom service and appointment reminders.

Postcard Reminders

AutoVitals also offers traditional forms of marketing to engage potential customers in your area.

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