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AutoVitals Announces First Of Several Important CRM Updates: Customizable Thank You Message Templates

AutoVitals Announces First of Several Important CRM Updates: Customizable Thank You Message Templates

San Diego, CA – October 24, 2024: AutoVitals, a leading provider of SaaS solutions for auto repair shops, announced the release of a significant update to its Customer Retention Management (CRM) platform aimed at enhancing customer communication for auto repair shops. The update introduces two new customizable “Thank You” message templates designed to meet evolving consumer preferences and increase shop control over their post-visit customer engagement. The new Thank You message templates are the first of several important updates AutoVitals will make to their CRM platform in the coming quarters.

This update empowers shops to send more personalized Thank You messages via email and text to create memorable customer experiences and boost their online reputation. 

Key features of the update include:

  • Two new Thank You email templates – Modern and professional designs that are fully customizable to reflect each shop’s unique branding.
  • Customizable Thank You text messages – Shops can now tailor their thank you texts, ensuring consistent communication across all channels.
  • Customizable CTAs (Call-to-Actions) – Shops can choose to direct customers to leave a review, create a custom CTA, or send a simple message without any CTA.

“Our latest update is all about giving shops more control and flexibility over how they connect with their customers after each visit,” said Jon Belmonte, CEO of AutoVitals. “By modernizing the Thank You messaging, we’re not only aligning with consumer preferences but also helping shops generate more 5-star reviews, which is critical for their success in today’s competitive environment.”

This update is just the beginning. AutoVitals has plans to roll out a series of CRM enhancements throughout 2025, focused on further improving communication, customer retention, and shop efficiency. 

Updated Thank You Messages

For more information on the new CRM features and future updates, visit autovitals.com/crm

About AutoVitals

AutoVitals is the only complete shop success solution driving profitable growth for the independent auto repair shop industry. AutoVitals solutions include digital vehicle inspections (DVI), workflow automation, CRM, websites, and digital marketing. Learn more about how AutoVitals solutions help auto repair shops sell more recommended jobs, manage a greater car count, and maintain their highest standard of customer service at www.autovitals.com.

Contact Information:
Lauren Thunen
Manager, Marketing & Lead Generation
[email protected]

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