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Finding the Best Web Based Auto Repair Shop Software for Your Service

Our products have promises of increasing Average repair order or ticket by 20% or more if you follow some basic metrics and dont achieve this goal you will get your money back!

Our Approach

The Advent of Software and the Automotive Industry

As newer and more sophisticated software applications have started appearing in virtually every industry, the automotive industry is no different. Recent years have found an increase in competition between developers who have made it their mission to create foolproof, versatile and easy to use database-driven software for  auto repair shops. AutoVitals was the first to create digital inspections in this industry although our first product was actually web. We have continued to pioneer and be a company that other companies copy are keeping up with. Since our conception 7 years ago when we collected data via fax, we have experience a continual and expansive  growth of: wireless technology, cloud storage solutions, advanced security software and the Internet of Things and all the users who experience it have led to a redefinition of web based auto repair shop software on a large scale.

Auto Repair AfterMarket Speciality

We designed our product to fit you and we used thousands of shop owners input in our facebook group to create our products and drive development of the future!

Auto Repair AfterMarket Speciality

We designed our product to fit you and we used thousands of shop owners input in our facebook group to create our products and drive development of the future!

Inspect

Starting with Inspect, motorists want to be updated about the progress of their vehicle in the shop. 30%-40% of calls to your shop can be eliminated and motorists are still engaged!

Approval

Send inspection results straight to the palm of their hand. Use images and videos to educate your motorists about services needed using our video library.

Cloud Services

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Follow Up

Stay in touch with your customers. Provide them with appointment reminders, targeted promotions, loyalty points. Create a high value with a single click.

Qualifiers

The Importance of Web Based Cloud Technologies

One of the first qualities that experts will point to when it comes to web based technology for auto repair shops is the need for cloud-based solutions. The best providers already have highly secure, fast and dependable cloud software platforms that work very well to replace dated scheduling, inventory and even accounting solutions. The result is a well-oiled system that works extremely fast and operates over large areas. our  current point of sale data base integrations include:

  • MaxxTraxx
  • *R.O. Writer
  • **Mitchell1 (several variations – Manager SE, Teamworks, & ShopKey)
  • *NAPA TRACS (Legacy)
  • NAPA TRACS Enterprise
  • *Lankar [Add-On only available for newer SQL version. Most shops have older version and are incompatible)
  • AutoFluent by TABs
  • *VAST Enterprise by MAM Software
  • *Winworks
  • *ALLDATA Manage (not the online version)
  • *YES by Pace Software
  • CoStar
  • *M.Key
  • RepairWriter
  • Protractor* Best Integration platform* Denotes that we have 2-way integration with the SmartFlow Add-On** Mitchell1 must be version 6.0 or greater in order to have 2-way integration and all SmartFlow benefits.*** Testing with a select user base, not available for all users at this time

What Type of Web Based Repair Shop Software Is Needed?

Get Started

When choosing your software, it’s important to know what it’s supposed to do. For auto repair shop software, it is essential that the platform be fast and dependable, and in our opinion all encompassing, so you have one vendor for your website, your digital inspections, workflow, customer communications, and customer retention. This coverage of all touchpoints with one vendor allows you to leverage digital inspections across all other touchpoints making automatic messaging that includes unique images and videos of that customers vehicle and specific recommendations.  The experience for the motorist is also seamless, they experience consistent branding, interface, and overall look and feel from you website and online request form as the updates, inspection, thank you and follow ups, they recognize you right away and because of the experience and transparency you provide they trust you right away.

Search and Educate

Mobile responsive Website and commmunication

Drop Off

Provide scripting and training to collect email and mobile numbers and review previously declined jobs with images and video

Inspect

Starting with Inspect, motorists want to be updated about the progress of their vehicle in the shop. 30%-40% of calls to your shop can be eliminated and motorists are still engaged!

Digital Workflow

Our System is completely cloud based and integrates with many point of sale systems. Having a digital workflow and system increases your efficiency ceiling

Approval

Send inspection results straight to the palm of their hand. Use images and videos to educate your motorists about services needed using our video library.

The Best Fit

The Main Qualities of the Best Web Based Software

High quality web based software designed for auto repair shops is defined as accurate, dependable, efficient  and provided with an easy to use UI and a capable team of technicians. Customer support is essential during the first few weeks, when the learning curve can be greater. There is an overall process change for the service writers as well as the technicians and this is to be expected and leadership is needed for successful implementation. Our training team provides very specific goal and metrics for amount of pictures taken per inspection and how many vehicles are inspections, as well as how many inspections get sent.  Once technician and service advisors know how to use the software, they will never want to let it go, their jobs have been simplified and the repeat tasks that they used to have to remember are simply automated. AutoVitals is committed to staying in front of the automotive aftermarket industry and to continue to build products for and with actual shop owners, service writers and technicians. With us you get a complete development team that is willing to go the extra mile to offer customized, high quality features, advanced well-designed reports and an overall complete platform to cover every aspect of their customer touchpoint cycle and increase revenue to meet goals.

If you are serious about your shop's future success then this is a real game changer

This is quite literally a "best thing since sliced bread thing" Just the time savings is well worth the program, than adding in pictures and a way to highlight them for the customer to see it from their smartphone or pc and also the tech being able to instantly pull up history and also have a digital inspection sheet with voice or hand typed notes and check box recommendations. I could go on for another hour but just give this a try/ do a demo and really look hard at it. If you are serious about your shop's future success then this is a real game changer.

craig zale

Craig Zale

Increased our ARO by $267.00

Never any regrets. The website they designed and launched for me brings in more than 80 new customers EVERY month. Smart Flow, the digital inspection system has increased our ARO by $267.00. Responsive to my needs and excellent products.

Ron Haugen

Ron Haugen

My shop is light years ahead of all the other shops in the area

It takes a little work to get used to it. After 5 to 6 months of use, I am just getting into the tech efficiency part of it. Bottom line, this program is awesome! My shop is light years ahead of all the other shops in the area. We are small, but profitable, and my customers love the digital inspections. Highly recommended.

jim shukys

Jim Shukys

Their customer service is second to none

AutoVitals has been absolutely wonderful in meeting our needs. Their customer service is second to none. We worked with AutoVitals for a few years and then made the mistake in 12/14 of changing to another company. In 8 months, our web presence was almost none and our customer count went down. We just switched back and I couldn't be happier.

Interesting side note: When we went from AutoVitals to the new provider, AutoVitals worked with us and made sure the transition was easy and seamless. When we switched from the new provider back to AutoVitals, that other provider knocked our website offline within hours. AutoVItals quickly put up a temporary web page until they can get us back on top with the Top Fuel program. Way to go AutoVitals!!

Tammie Romich

Tammie Romich

I highly recommend them

At the beginning of 2017 we upgraded to Top Fuel website and added Smart Flow. The results were incredible. We saw an increase in ARO and customer count from web search customers. Just to put things in prospective 2017 has been better then 2015 and 2016 combined as far as increased business from web search. If you are looking to increase customer count the Auto Vitals system combined with their knowledgeable staff is your answer. I highly recommend them.

Dejan Jurisic
Djan.J

Requests from the website have at least doubled

As a shop owner for the last 32 years I can testify that Autovitals has significantly increased our web traffic with the latest generation website. Since the launch of the new site our phone traffic and email requests from the website have at least doubled. They are doing a great job.

Frank Spicer

Frank Spicer

Investment in Your Future

The Pricing of Web Based Software

When it comes to web based auto repair shop software, free offers aren’t too many. However, there is still plenty of affordable software out there, and much of it features free trial periods and discounts that act as incentive for prospective buyers. you can test out our free digital shop app and send inspections via text message. also if you are a NAPA AutoCare center you get our tablet based integrated digital inspection platform SmartCheck at no monthly cost with only an initial set up fee to integrate with your database.   If you wish to pay less at first, and test out the whole process we can help. We also have thousands of shops in North America so just ask us to refer you to a digital shop near you to see it in action, or give a fellow shop owner a call! If you run an auto repair shop, the initial investment for the installation of web based auto repair shop software is minimal if you want the results to be minimal, if you invest more your results are guaranteed to be higher or you get your money back we have complete confidence ,you will find the total investment to be completely worthwhile.

Digital Inspections

Integration + Images + Video

WorkFlow Mangement

Dispatching Technicians

Decrease in Idle Tech Time

Shop Communication Center

Text/E-mail Inspection Results

With One- Click Send Your Customers Images and Videos of Their Vehicle

WorkFlow Status

Motorists are automatically updated on the progress of their vehicle

SmartPages

Rank for Services you perform the most. We pull jobs from your database and use them to help you rank on the web.

Metrics Reporting

Reporting enables you to measure your shop's performance and set future goals for your team

Thank You E-mail

Personalized Thank you That provides value by showing work done and vehicle health score

Service Reminders

Automatically remind customers of their next due service and let them schedule that appointment

Text+ E-Mail Campaigns

Specify by make, service, last shop visit, region and more!

Want To Know More Before you Buy?

Let's Explore Options to Get You Set Up

Schedule a Demonstration

In a 1-on-1 consultation with a specialist you will be able to see how The Digital Shop platfrom works in a real shop and have your questions answered and explained.

Demo The App

Download The Digital Shop App and begin trying out how Digital inspections work. Send inspections by text and e-mail. Demo has limited functionality.

Sign Me Up

Are you certain The Digital Shop is the platform for you. We know you independents, we won't try to stop you.