AUTO REPAIR SHOP WORKFLOW SOFTWARE

Workflow Management for Faster Service & Happier Customers

We know you’re committed to running a shop that delivers on its promises. AutoVitals’ Workflow Management gives you complete control of your shop floor so you can boost productivity, meet promise times, and exceed customer expectations.

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We Help Busy Shops Maximize Car Count & Revenue

Make every day at the shop easier and more efficient with our Workflow Management solution. Identify and remove roadblocks, standardize processes, and equip your team to move faster with fewer errors and more billable hours—without adding headcount.

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Increase Team Productivity

Help your team do more by streamlining dispatching, task management, and internal communication.

Visibility That Powers Smarter Decisions

Know what’s happening with every vehicle, bay, and tech at a glance for complete operational clarity.

Faster Service

Streamlined internal communication and intelligent dispatching, ensures jobs keep moving and promise times are met.

Higher Customer Satisfaction

Automated Vehicle Status Updates and professional communication builds trust, boosts transparency, and increases visits.

Keep Your Shop Operating Like a
Well-Oiled Machine

Every workflow management feature is designed to help your shop run more smoothly, efficiently, and profitably.

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Industry-Leading Digital Vehicle Inspections (DVI)

Included in our Workflow Management is the most advanced DVI, featuring professional image editing, narrated educational videos, canned notes, and more.

Build trust, increase approvals, and ensure inspection consistency.
76%
Increase in approved work
28% +
Increase in ARO

Tech Dispatching & Labor Inventory

Assign jobs, monitor inspection and job progress, and manage technician hours, all from one screen.

9.5hrs+
Time saved per tech every month

Task Manager

Help your service advisors stay focused with real-time task automation and reminders.

Instantly alert service advisors when it’s time to review inspections, follow up with customers, or take the next step.

Amazing product and even more amazing support! Total game changer for my shop. There is no better system out there for DVIs, dispatching, and reporting.

Mike Smith, CEO of Concours Motors

Automated Vehicle Status Updates

AutoVitals automatically sends professional, timely updates as each vehicle moves through your workflow.

Keep your customers in the loop to reduce inbound calls and build trust.
58%
Reduction in inbound phone calls

One Central Hub for Shop Communication

From one screen, service advisors can text and email customers, message technicians, and reach out to AutoVitals support.

Keeps communication organized, professional, and efficient.

More Reasons to Choose AutoVitals

From customer insights to POS. Finally, the all in one system that connects it all.

Advanced Reporting & Analytics

Get visibility to over 40 KPIs like technician efficiency, ARO, and process adoption so you can make better decisions.

Integrated CRM

Keep the customer experience consistent even after they leave the shop by adding service reminders, email and text marketing, and reviews.

ELIMINATE CHAOS. MAXIMIZE PROFIT.

See If Workflow Management Is Right For Your Shop.

Following AutoVitals’ best practices and training, you can expect to recover $2,500 of lost revenue per month for your shop.

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Frequently Asked Questions

What makes AutoVitals’ workflow different from my shop management system’s job board?

AutoVitals goes beyond a simple job board with:

  • A fully customizable workflow that mirrors your actual shop process
  • Smart markers and unlimited stages from check-in to pick-up
  • Real-time visibility into every vehicle and every team member
  • A dedicated tech view to boost team coordination

How customizable is the workflow?

Every shop runs differently, and your workflow should reflect that.

With AutoVitals, you can:

  • Create unlimited, custom workflow stages
  • Add smart markers to flag important steps or delays
  • Customize your view to prioritize what matters most to your team

Does this improve communication between service advisors and technicians?

Definitely. AutoVitals improves internal communication with real-time status updates and built-in team chat features. This results in fewer interruptions and faster answers—all without your team needing to leave their work area.

Can service advisors track technician productivity?

Yes! Our workflow tool helps you manage productivity with:

  • Real-time tracking of planned vs. completed billable hours
  • Smarter dispatching to prevent bottlenecks
  • Insight into where time is gained or lost throughout the day

How does AutoVitals help meet promise times?

You’ll stay on schedule with:

  • Live status tracking for every vehicle
  • Automated task notifications for next steps
  • Fewer delays and faster approvals, keeping your shop predictable and efficient

Is Workflow Management included in every AutoVitals package?

Yes, it’s a core feature in our Essential, Advanced, and Pro packages.

LET’S TALK SHOP

Ready to Run a More Efficient Workflow?

Stop letting inefficiencies drain your profit. AutoVitals gives you full control of your shop’s workflow—so every tech, every job, and every hour counts.

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