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AutoVitals & Mastertech.ai

We are excited to announce that Mastertech.ai, an AI-powered diagnostic and service intelligence platform, is now a part of AutoVitals!

Schedule a demo to see how Mastertech.ai can help your shop sell more overdue services, increase shop revenue and drive technician and service advisor effectiveness.

What is Mastertech.ai?

Mastertech.ai is an AI-powered service intelligence platform that helps automotive repair shops identify and sell more maintenance opportunities, diagnose vehicles faster, and build more accurate estimates using OEM repair information, vehicle history, and real-world repair data.

Visit Mastertech.ai’s Website

Smart Service Recommendations

Leverage AI, OEM maintenance schedules, vehicle history, and real-world repair data to identify overdue services and confidently recommend the right repairs at the right time.

Full Vehicle Service History

Integrate your shops service history and CARFAX records to view a complete history of every vehicle.

Diagnostic & Repair Support

Easily search OEM service data including procedures, specifications, fluids, wiring diagrams, maintenance schedules, DTC test plans, TSBs, and MOTOR labor guides.

Build Estimates With Confidence & Efficiency

Reduce estimate time with AI-powered repair recommendations, labor guides, OEM procedures, and verified repair data at your fingertips.

Frequently Asked Questions

What is the benefit of Mastertech.ai for service advisors?

  • Identifies overdue maintenance using OEM schedules, CARFAX history, and shop records. 
  • Generates maintenance recommendations at vehicle check-in. 
  • Builds AI-assisted estimates using historical repair order data. Suggests related services that are commonly sold together.

What is the benefit of Mastertech.ai for technicians?

  • Searches OEM procedures, TSBs, wiring diagrams, labor guides, specifications, and maintenance schedules using natural language. 
  • Assists with diagnostics by combining OEM information with repair-order data from participating shops.
  • Helps navigate wiring diagrams and diagnostic workflows.
  • Can search TSB content that is traditionally difficult to find because it exists inside images and PDFs.

I am an AutoVitals client, do I have to use Mastertech.ai?

No. Mastertech.ai will be offered as an optional paid add-on. You can continue using AutoVitals exactly as you do today without purchasing Mastertech.ai.

I am an existing Mastertech.ai client, will anything change for me today?

No. You can continue using Mastertech.ai as you do today. 

Is Mastertech.ai integrated with AutoVitals now?

Not yet. We’re actively building a native integration between AutoVitals and Mastertech.ai, but it is not available today.

What will the AutoVitals and Mastertech.ai integration include?

Our goal is to bring all Mastertech.ai functionality directly into the AutoVitals platform. Likely, the first phase will include OEM service information, CARFAX service history, overdue maintenance recommendations. With diagnostic, parts and labor support, and more being added in a second phase.

When will the integrated experience be available?

We’re already working on the integration, but we aren’t ready to announce a launch date. We’ll share product updates and availability as development progresses.

I am an existing Mastertech.ai client, do I need to use AutoVitals now?

No. Adoption of AutoVitals will be optional. You’ll have the flexibility to decide if and when it’s the right fit for your shop.

What does this mean for the AutoVitals product?

This acquisition significantly strengthens our product roadmap. As we integrate Mastertech.ai into AutoVitals, you’ll be able to access AI-powered diagnostic guidance, OEM service information, confirmed fixes, CARFAX service history, overdue maintenance recommendations, and more directly within the AutoVitals workflow. Beyond these capabilities, Mastertech.ai will serve as a foundation for future AI innovations across the AutoVitals platform. 

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