SmartFlow Tips: Use Chat to Save Time

SmartFlow Tips from Bill Connor

Using the SmartFlow chat feature saves time and gives the service advisor more opportunity to interact with the customer. In this tutorial, we show how easy it is to communicate when a technician is going on a test drive and mark it on the Today’s Vehicle Page (TVP).


Training & Resources


 

SmartFlow in the Shop
  • Go Digital with SmartFlow
  • SmartFlow at Craig's Car Care
  • Concours Motors Goes Digital
  • D & H Enterprises
  • Murphy's Autocare
Tablet Setup
  • Setting up SmartFlow on Your Tablet
Interactive Training Videos
  • All Training Videos
  • 101 - Setup and Use SmartFlow
  • 201 - Configuring Inspection Sheets
  • 301.1 - SmartFlow Requirements
  • 301.2 - Simplified Workflow
  • 301.3 - TVP Intro
  • 301.4 - Inspect & Initial Work
  • 301.5 - TVP: Service Advisor Steps
  • 301.6 - Tablet & TVP: Final Steps
  • 302 - Advanced Topics
Training in the Shop
  • Digital Supervisor Training
  • Digital Operations Training
Best Practice Videos
  • Benefits and Best Practices
  • SmartFlow Tips from Bill Connor
SmartFlow SMS Add-Ons
  • Add-Ons for your Point of Sale

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