AutoVitals Systems Status

Current status of all AutoVitals critical Product systems

Support

Below you will find the latest status of each of  our AutoVitals critical systems. High priority alerts and systems wide incidents are displayed first followed by specific details for each product group. If you are experiencing problems that are not covered by the system status below you can also visit our FAQ/Known Issues section using the links on the right. You may also use the Report a Problem button on the right to open a support ticket.


Maintenance & Alerts

Alerts!


11/6/17

There were regional internet problems affecting many services in the country. This was caused by an error with a major network backbone, Level3 (information). This affected performance of all services for some portion of the day. Some customers were affected longer, particularly in the northern and eastern regions of the U.S.

Performance has since been restored.

 

Scheduled Maintenance 


We perform regular maintenance while shops are closed. If you often update ROs in your POS outside of your shop’s normal working hours, we can set you up to do so. Please use the “Report a Problem” button on your AutoVitals dashboard to create a request.

           

Products and Services

Check out any of the  product line sections below to review the current status of specific features.

SmartFlow / EIS / NAPA DVI

All Inspection Results are available in your shop specific Google Drive.                   Go There


All services and functions of SmartFlow are currently operational.

Retention

All services and functions of Retention are currently operational.

Acquisition

All services and functions of Acquisition are currently operational.

Contact Support

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Regular support hours are:

M-Sat 5am-5pm Pacific

If you need immediate assistance, please contact Customer Service at

866-949-2848

You may also use the button below to report a problem.

REPORT A PROBLEM

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