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Episode Description

When making a dramatic change to the processes of your shop (like going paperless), there is rightfully a huge focus on the implementation phase – how to successfully launch the new program. Once the new system is fully implemented, many shops face a similar question: where do we go from here?

On today’s episode of the Digital Shop Talk Radio Show, we have Christoph Schopfer from Auburn Euro Motors on to talk about how he examines the processes in his shop and how he continues to make tangible progress on his shop’s KPIs through refining processes – specifically on his inspection sheet.

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