Traditional paper marketing programs are not engaging. Today’s motorists desire a personalized experience and shops that communicate when and how motorists want to be reached build long-lasting relationships with their customers.
AutoVitals enables your shop with valuable customer retention tools that support continued trust and communication with the motorist. You can motivate customers to make appointments at pickup time and instantly notify your customers when their vehicle is ready with a single click You can also leverage our real-time integration your SMS to personalize your customer interaction.
- Customer Relationship Management services like recall alerts and service reminders individualized to the driver’s profile are sent by email, postcard and text message.
- MyCarVitals mobile app lets smartphone connected customers view service recommendations, receive promotional messages and alerts and schedule their next appointment.
- The Loyalty Points Program encourages customers to keep coming back and to recommend your shop to their friends.