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Ready to See How One Process Can Change Everything?

Motorists are swamped with data emails and incoming messages from all directions, you know the feeling right? So what sets apart a message or notification from you?  Personalization, its a lot different to send a generic email or post card telling someone an oil change is due than it is to send them a text message and show them images of THEIR car and notes form the last time it was in. The Digital Vehicle Inspection leverages all steps in the motorist engagement cycle.

What Can Digital Inspections Really Do?

Digital Inspections take time to create but are an incredible data point to use in informing the complete customer life cycle.

Search & Educate Powered By Digital inspections

Digital Inspections power your web search results
Rank on the web for makes and the services that you do the most! Pulled directly from your database and highlighted in AutoVitals’ Smart Pages, The smartest business directory in the Automotive Industry!

 

A busy and anxiety provoking time for SA and customer. Change it up, Review the primary concern and then  open the customer vehicle in the TVP and review the last visit both parties are reminded of what happened last time and what needs attention, if possible get approval at drop off by leverage last visits digital inspection.

Digital inspections provide a defined repeatable process that your shop can execute with every vehicle every-time. Create a consistent process in your shop that your team can excel at and your customers can come to expect.

30%-40% of calls to your shop can be eliminated by texting workflow notifications to your customer. Additionally, AutoVitals makes it easy for technicians to take pictures and videos of the vehicle so your customers can see and hear exactly what is wrong with their vehicle.

Once the technician has completed the inspection,The service advisor will be able to review it and use the built in photo editor to point out areas of concern and add notes to further indicate what the problem is. In addition educational videos are added to up to 70 services  to educate the motorist about why this service is important.

 

Pick up is your opportunity to review completed work and compare vehicle health with the customer, using the images taken during the inspection. The service advisor can schedule the next service and allow electronic communication to do the rest.

 

Send a customized and unique thank you  and/or text to your customer tailored to their experience during their past visit let them review the services you performed thank them for being a customer and easily collect Google reviews and AutoVitals reviews to be featured on your website.

 

Stay in touch with your customers after their vehicle has left the shop. Provide them with appointment reminders, targeted promotions and loyalty points to encourage customers to return back to your shop for their next service.

 

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Search & Educate

Rank on the web for makes and the services that you do the most! Pulled directly from your database and highlighted in AutoVitals’ Smart Pages, The smartest business directory in the Automotive Industry!

Smart Pages

Rank on the web for makes and the services that you do the most! Pulled directly from your database and highlighted in AutoVitals’ Smart Pages, The smartest business directory in the Automotive Industry!

More about search and educate

Pro Educational Web Suite

Capture customers in the search phase! Google has reported that there are 3 times as many searches for specific parts and repairs than general auto repair.

  • Rank for over 70 of these common searches an
  • Become your local expert
  • avoid re-education at the counter

More about search and educate

Digital Inspection Powers Web Search

Creates data for every car and service that your shop does we export this shop data to the web to allow you to rank for users searching their specific make or a specific service, they can read reviews, see how many times you performed that service, and book an appointment.

Drop Off

A busy and anxiety provoking time for SA and customer. Change it up, Review the primary concern and then  open the customer vehicle in the TVP and review the last visit both parties are reminded of what happened last time and what needs attention, if possible get approval at drop off by leverage last visits digital inspection.

Drop Off Stats
Front-End Developer

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Inspect

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Human Resources

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Community Manager

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Drop Off Streamlined

Educate every customer and set expectations with digital inspection data at drop off. Easily review previous jobs and trends to determine new work, get approval, and let each motorist know what the next step is.

Inspect

Doing a quality digital inspection on every vehicle is so important because it feeds data into every customer interaction.

Approval

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User Interface Designer

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Content Writer

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Content Strategist

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Pick Up

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Prototyper

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Front-End Developer

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Back-End Developer

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Thank You

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Human Resources

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Community Manager

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Follow Up

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Human Resources

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Community Manager

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Perks & Benefits

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Competitive Pricing

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Weekly Training Webinar

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P

Support

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FB- The Digital Shop Talk

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Training

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Referral Program

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Ready To Get Started?