v1.15 of the SmartFlow app enhances productivity by allowing technicians to save or submit vehicles while photos and sound recordings upload in the background.
The Inspection Metrics Report is probably the most valuable report in your business to gain insight in how service advisors and technicians work together. With the addition of the Word Order Composition Details trainers, owners and manager have now an invaluable tool to identify changes in tech and service advisor behavior.
For service advisors the touchpoint Estimate is the most important to create the estimate, educate the motorist using inspection results and get the work authorized. But, the motorist is not at the counter.