Best Results Require a Process Change

Best Results Require a Process Change

A process change is a vital component to bringing your shop into the 21st century. With our guest panelists, we discuss AutoVital’s role in that process change and use Ben Nielsen’s shop as an example of a success story with incredible results.

Retention Campaign Manager 2.0

Retention Campaign Manager 2.0

For our first Service Advisor Huddle of 2017, our product manager Bianca Torres speaks about the new Retention Campaign Manager and all the features it adds to the retention suite and to the communication with the customer.

From Whiteboard to Digital Control Center

From Whiteboard to Digital Control Center

Many benefits come with implementing The Digital Shop®. When Matt Purselle, owner of Revolution in Decatur, GA, started, his first goal was to replace the whiteboard used for tech dispatching and eliminate the running back and forth of service advisor and techs. Two years later Matt is enjoying consistent shop operation, an overall boost in morale, transparency in inspections and educational information for motorists, and unparalleled customer satisfaction.

A Look Back on 2016

A Look Back on 2016

2016 was a successful year for AutoVitals and its customers. Uwe Kleinschmidt and Frank Scandura look back on this year’s accomplishments and improvements, as well as speak on how AutoVitals will continue to improve the shop’s process in 2017.

Combine Coaching with Productivity Tools to Win

Combine Coaching with Productivity Tools to Win

To understand what the true benefits of AutoVitals are, it is important to see real life success stories. With ATI trainers Bryan Stasch and Michael Bennett, Uwe Kleinschmidt discusses how particular shops became more profitable by applying coaching and using SmartFlow.

 [otw_is sidebar=otw-sidebar-1]