The Murphy’s are using tools from AutoVitals to reach out to their customers and get them back in the shop.
Removing the paper-rack in your shop may feel daunting at first, but is a necessary step if you want to improve your overall process and communication. At Murphy’s Autocare, they have taken the first steps, but still face some challenges within their shop. Listen as they talk about their current workflow and hear how they expect SmartFlow to improve efficiency and ultimately help their customers.So, by combining digital inspections with a workflow management tool like SmartFlow, Murphy’s is taking the right steps to become more efficient and improve the overall process in their shop.
Check out the lastet update from Murphy’s Autocare. Where they transform their front counter The monitors with the SMS are embedded in the counter. And two touch screens will not only host SmartFlow for the service advisors, they also can be swiveled around so customers get educated.
Murphy’s Autocare in BeaverCreek OH, is in the process of removing their paper rack. They’ve taken the first step and are doing digital inspections, but listen to what they have to say about their expectations from SmartFlow.