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See what Adam Bendzick of Pro Service Automotive has to say about his Retention Campaigns.

During these uncertain times many of you are experiencing a significant downturn in car count. AutoVitals would like to offer you help. For a period of 90 days, we will send out an email and text campaign to your database using one of 3 targeted campaigns: best customers, lost customers, and a special Covid-19 promotion.

      Take a look at the three templates below and select which campaign you are interested in AutoVitals customizing and sending on your behalf!
      Take a look at the three templates below and select which campaign you are interested in AutoVitals customizing and sending on your behalf!

    Best Customers

    Dear [First Name], 

    We are still open for business, and we are committed to doing everything we can to protect the health and safety of our customers and our staff during this unprecedented time.  

    Until this situation is resolved we will be taking the following steps:

    – Disinfecting interior vehicle surfaces at check in AND at check out

    – Staggering appointments so that only one customer is in the shop at a time

    – Disinfecting the waiting area (seats, countertop, etc) between each customer visit

    – Offering after hours pick up and drop off

    – Accepting payments over the phone

    – Offering vehicle pick up and delivery to your home

    We are closely monitoring and following the guidance provided by the CDC and will comply with directions from our state officials.  

    We care deeply about your wellness and thank you for continuing to support your favorite auto repair shop!

    Lost Customer

    Dear [First Name],

    We haven’t seen you in a while and we wanted to make sure you knew that we’re open and here for you during these chaotic times.

    A reliable vehicle is always important, but during times like this, being able to depend on your vehicle is critical and with our Digital Inspection service and free pick up and delivery, you don’t even need to leave the house!

    To help you out, please mention this message when you book your appointment and we’ll take 10% off your service if you book your appointment today.

    See you soon,

    [Shop Name]

    Covid-19

    Due to the Covid-19 outbreak, we are taking every precaution necessary to keep you and your vehicle safe. With free pick up and delivery, fully disinfecting keys, door handles, steering wheels, and interior surfaces, and a full complimentary Digital Inspection sent straight to your cell phone. You can stay safe at home, while ensuring your vehicle is ready and reliable when you need it. 

    We are running a $19.99 Oil Change Special which will also include a FREE Tire Rotation and Digital Inspection. Some exclusions apply, click link for details. 

    Offer good 3/24/2020 – 3/31/2020. 

    Some exclusions apply. 

    Call and set up your appointment today! 

     

    SMS

    Due to Covid-19, we want to keep you and your car safe. free pick up and delivery, full disinfect, and a Digital Inspection sent to phone. Click for details.