Best Practices in Retention

Depending on your POS (Point of Sale software) and your CRM (Customer Relationship Management service) different features available allow Best Practices, which are listed below.

Please make yourself familiar with each practice and let your AutoVitals product or solution advisor know, before they configure the service for your shop.
 Making an
Appointment
Vehicle
Drop-Off
Vehicle
Pick-Up
Customer
Follow-Up
Service / Repair
Reminder
Declined Jobs Declined Jobs when Scheduling an AppointmentDeclined Jobs when dropping off a VehicleDeclined Job at Vehicle Pick-UpDeclined Jobs used in Follow Up CallsDeclined Jobs in Service and Repair Reminders
OEM Recommendations (manual)N.A.Coming SoonSchedule the next visit using OEM Recommendations N.A.N.A.
OEM Recommendations (automated)N.A.N.A.N.A.Coming SoonAutomated Recommendations in Service Reminders
SCF
(RO Writer Only)
N.A.N.A.N.A.N.A.Automated Recommendations determined by the POS system
Recommendation FieldN.A.N.A.Using the Recommendation Field at Pick-UpUsing the Recommendation Field at Follow-Up Using the Recommendation Field in Service / Repair Reminders
RecallsN.A.Coming SoonComing SoonRecalls at Follow-Up Recalls in Service / Repair Reminders
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