Vickers Auto Rental and Auto Repair in 95112, San Jose CA
- 390 East Gish Road
- San Jose,
CA
95112
- 408-441-1555
-
Business Description:
We're proud to offer you top notch service for all of your Maintenance and Repair needs. We work on all makes and models.
The driving force behind our company is Customer Service. Our goal is to give you by far the best customer service you've ever experienced in the Rental Car or Repair industry. We know that every customer counts.
Category:
Auto Repair & Service
Rating Summary of 184 Reviews
Featured Reviews
|
Excellent mechanics |
|
Becky M.
San Jose, CA
|
I would recommend Vickers. They take appts. for which they are on time with. They seem to be honest in telling what problems, if any they found.
|
|
on
2/6/2012
for an auto service
|
|
|
Great |
|
Jenny P.
Fremont, CA
|
They have always taken great care of me.
|
|
on
1/30/2012
for an auto repair of their Toyota
|
|
|
Fast turn around |
|
Shirley R.
San Jose, Ca
|
I've been very satisfied with the service from the technicians and the receptionist. They made sure that my car and I were taken care of.
|
|
on
1/27/2012
for an auto service of their Toyota
|
|
|
Outstanding |
|
Monica
San Jose, CA
|
I was not very impressed with the customer service. When the car was finished the mechanic did not go over anything that was done to the car or needed to be addressed
|
|
on
1/23/2012
for an auto service
|
|
|
Great Service |
|
James Chris L.
San Jose, CA
|
Great Service, Quick and Good Customer Service.
|
|
on
1/5/2012
for an auto service of their Honda
|
|
|
Quality Care |
|
Megan T.
San Jose, CA
|
Vickers has excellent customer service. I found them through Groupon for inexpensive oil changes and now have used them for repairs as well. The prices are very affordable and the free wi-fi while you wait is always a plus!
|
|
on
1/5/2012
for an auto repair of their Saturn
|
|
|
The only people |
|
Jenny P.
Fremont, CA
|
I had a really positive experience and I plan to go back. They've been great about caring for my car.
|
|
on
12/29/2011
for an auto service of their Toyota
|
|
|
The only place |
|
Julia C.
Milpitas, CA
|
Great place. The only place I can trust with my car!
|
|
on
12/27/2011
for an auto service of their Nissan
|
|
|
Oil changes are cheap |
|
Victoria W.
San Jose, CA
|
Oil changes are cheap if you find a deal but you wait a long time for them to do it. They booked the appointment out a few weeks and you wait at least an hour.
|
|
on
12/25/2011
for an auto service of their Toyota
|
|
|
Great customer service |
|
David B.
San Jose, CA
|
This place Rocks! and there far about prices and the customer service is over the top.
|
|
on
12/21/2011
for an auto service of their Pontiac
|
|
|
Truly care |
|
Joel
San Jose, CA
|
For an auto repair place it's above average. You still have the problems with employees smoking publicly and no one making new coffee, but whatever. I'm here to get my car taken care of.
|
|
on
12/18/2011
for an auto service
|
|
|
Efficient, professional, and friendly |
|
Wyatt G.
Santa Clara, CA
|
They are very nice, do a good job, offer some good deals on lower price maintenance, are on the higher end price wise for repairs, almost always find something additional that they advise you to fix or maintence you should have done but do so in a nice way.
|
|
on
12/14/2011
for an auto service of their Toyota
|
|
|
Great |
|
Maria C.
Santa Clara, CA
|
Vickers was great. I plan to use them for as long as I live in San Jose.
|
|
on
12/9/2011
for an auto service of their Toyota
|
|
|
Felt confident |
|
Ruben G.
Campbell, CA
|
I always tell my friends/co-workers that Vicker's is the first mechanic that i ever trusted and doesnt pressure me into getting repairs done if i dont really need them.
|
|
on
12/6/2011
for an auto repair of their Toyota
|
|
|
Reliable |
|
Randy S.
Santa Clara, CA
|
Found through Coupon offer for Oil changes, liked service so much now the do all my service work. Really Jason's support and attention to detail..
|
|
on
12/6/2011
for an auto service of their Honda
|
|
|
Outstanding |
|
Melanie T.
San Francisco, CA
|
Awesome customer service, fast and quality work.
|
|
on
12/5/2011
for an auto service of their Toyota
|
|
|
Great communication |
|
Biswajit J.
Fremont, CA
|
These guys are straight forward and honest people. Will never sell you something which is not needed. Will give you good advice and will tell you what you absolutely need and what you can live without. They also have a rental service business.
|
|
on
12/5/2011
for an auto service of their Nissan
|
|
|
Excellent service |
|
Tanya G.
Aptos, CA
|
The people at Vickers Auto Rental and Repair are courteous and efficient. They contact you to remind you of upcoming oil changes and discuss what they have done on your car.
|
|
on
12/5/2011
for an auto service of their GMC
|
|
|
Quick Service |
|
Salvador Y.
San Jose, CA
|
Honest, Quick and on time.
|
|
on
12/5/2011
for an auto service of their Chevrolet
|
|
|
Excellent |
|
Taylor
San Jose, CA
|
The staff was courteous and professional. I felt very comfortable bringing my car there. Based on my interactions with the staff and witnessing the staff interact with other customers, this shop seems to be honest and trustworthy.
|
|
on
12/4/2011
for an auto service of their Subaru
|
|
|
Nobody else touches our Honda |
|
Gary Z.
San Jose, CA
|
honest, and trying to always save you money.
|
|
on
12/4/2011
for an auto service
|
|
|
Quality work |
|
Javier A.
San Jose, CA
|
Vickers does a great job, and the customer service is the best!
|
|
on
12/4/2011
for an auto service of their Toyota
|
|
|
Fair and quality work |
|
Dhawal K.
San Jose, CA
|
Service is timely but workers are ill behaved. When I declined to get my air filter changed and said I could do it myself, the response was "I hope you don't break your car".
|
|
on
12/4/2011
for an auto service of their Toyota
|
|
|
Great care and service |
|
Breanne M.
Santa Clara, CA
|
I would highly recommend Vickers to anyone that asked about them specifically or to anyone that mentioned needing car service. I would explain how the customer service is always exemplary, the work gets done quickly, and I feel informed of potential problems that may be developing on my vehicle, but NOT pressured into fixing them if it's not imminently necessary. I really appreciate that I'm actually taken to my car and that a technician explains and points out the issues that are developing and is honest and informative. There are no scare tactics or stretching of the truth to sell more services.
|
|
on
12/4/2011
for an auto service of their Ford
|
|
|
I am satisfied |
|
Karishma
San Jose, CA
|
Customer service with a smile, Value your business, Very professional. What else could you ask for?
|
|
on
12/4/2011
for an auto service
|
|
|
Truly care |
|
Chy74@163.com
San Jose, CA
|
Service is good but the customer still need to take care for their own check in case the technican missed something.
|
|
on
12/4/2011
for an auto service
|
|
|
Good work |
|
Anonymous
San Jose, CA
|
Do good work. But if you need something done right now, today, go somewhere else - as you have to make an appointment sometimes months in advance with Vickers.
|
|
on
12/4/2011
for an auto service
|
|
|
Go there |
|
Jingchun W.
Fremont, CA
|
Convenient Internet appointment, low price, high quality service, nice and honest attitude.
|
|
on
12/4/2011
for an auto service of their Honda
|
|
|
8 out of 10 |
|
Didit A.
San Jose, CA
|
8 out of 10
|
|
on
12/4/2011
for an auto service of their Nissan
|
|
|
The shop has it all! |
|
Angie
San Jose, CA
|
Will recommend! good customer service!
|
|
on
11/11/2011
for an auto service
|
|
|
Prompt service |
|
Anna C.
Campbell, CA
|
This is a honest reliable auto shop with friendly employees.
|
|
on
11/8/2011
for an auto service of their Toyota
|
|
|
Amazing |
|
Kendra P.
San Jose, CA
|
That the service is great and the staff is really nice.
|
|
on
10/24/2011
for an auto service of their Audi
|
|
|
Clean shop |
|
Monica S.
Saratoga, CA
|
It takes several weeks to get an appointment. The Groupon makes oil changes affordable. The oil change took about an hour. The owner/manager reviews with the customer any findings that you should be concerned about. The waiting room has free wi-fi, but the cleanliness could be a little better.
|
|
on
10/17/2011
for an auto service of their Honda
|
|
|
Difficult to comment |
|
Monica S.
Saratoga, CA
|
It's difficult to comment on the quality of work of an oil change.
|
|
on
10/13/2011
for an auto service of their Honda
|
|
|
Happy |
|
Morris C.
San Jose, CA
|
Happy with the service and no high-pressure upsell.
|
|
on
10/10/2011
for an auto service of their Toyota
|
|
|
I save a lot |
|
Kirill
San Jose, CA
|
I tell my girlfriend that I save a lot of money by going here and they are trust worthy guys.
|
|
on
9/29/2011
for an auto service
|
|
|
super friendly |
|
Anonymous
San Jose, CA
|
Super friendly and thorough :)
|
|
on
9/29/2011
for an auto service
|
|
|
Excellent |
|
Peter Van Der H.
San Jose, CA
|
Excellent, organized, and detailed
|
|
on
9/29/2011
for an auto service of their Honda
|
|
|
Depends |
|
Steven C.
San Jose, CA
|
Will depend on whether work is completed.
|
|
on
9/28/2011
for an auto service of their Chevrolet
|
|
|
Great, fast, friendly |
|
Alan S.
San Jose, CA
|
Great fast-friendly service. oil change experts with a great deal!!!
|
|
on
9/28/2011
for an auto service of their Volvo
|
|
|
Fast service |
|
Andrea
San Jose, CA
|
fast service and very freindly
|
|
on
9/27/2011
for an auto service
|
|
|
Great shop |
|
Lb
San Jose, CA
|
Great shop - Honest, friendly, fast.
|
|
on
9/27/2011
for an auto service
|
|
|
Honest |
|
Kathleen
San Jose, CA
|
Great Customer Service, Honest.
|
|
on
9/27/2011
for an auto service
|
|
|
Honest, fair |
|
Gary Z.
San Jose, CA
|
Honesty, fair, and reasonable costs.
|
|
on
9/27/2011
for an auto service of their Lexus
|
|
|
great service |
|
Ed Ronayne S.
San Jose, CA
|
The service is great and the office/techs are very friendly.
|
|
on
9/27/2011
for an auto service
|
|
|
Quick and timely |
|
Jessica W.
San Jose, CA
|
They complete my car requirements in a quick and timely fashion. I trust that I am getting the highest quality work.
|
|
on
9/26/2011
for an auto service of their Honda
|
|
|
I trust Jason |
|
Kirill
San Jose, CA
|
My girlfriend asks about you all the time and I tell her that I trust Jason and his crew to do the job fast, cost effective to the customer and honestly. Its definitely something different than I would ever say about any other shop I've taken my car to over the last ten years!! Thanks
|
|
on
7/11/2011
for an auto service
|
|
|
Quick |
|
Sherita
San Jose, CA
|
Great Service, and quick
|
|
on
7/10/2011
for an auto service
|
|
|
I trust them |
|
Julia C.
Milpitas, CA
|
It's hard to find any auto places where you can trust the mechanics. But here at Vickers Auto Rental and Repair, there's no doubt in trusting them to take care of you and your car.
|
|
on
7/1/2011
for an auto service of their Nissan
|
|
|
Excellent |
|
Jennifer M.
San Jose, CA
|
They are willing to work hard and get a resolution to our vehicle problems no matter how difficult or intermittent the problem.
|
|
on
7/1/2011
for an auto service of their Mini
|
|
|
Nice people |
|
Tina
San Jose, CA
|
This place is exactly as described by Yelpers. They do a quality job and stick to their word in terms of turn-around time. Nice people, great value.
|
|
on
6/28/2011
for an auto service
|
|
|
Friendly |
|
Crystal
San Jose, CA
|
I would definitely tell them to bring their car to Vickers. The people were very friendly and informative.
|
|
on
6/27/2011
for an auto service
|
|
|
No pressure |
|
Ryan C.
San Jose, CA
|
Friendly, knowledgeable, and they leave decisions to customer. No pressure.
|
|
on
6/27/2011
for an auto service of their Ford
|
|
|
Helpful |
|
Stacey
San Jose, CA
|
Everyone at the shop is very helpful, personable and professional. Kudos to Vickers for not giving up on good customer service.
|
|
on
6/27/2011
for an auto service
|
|
|
Quite satisfied |
|
Marilyn L.
San Jose, CA
|
I have been quite satisfied with their service
|
|
on
6/26/2011
for an auto service of their Saturn
|
|
|
More work |
|
Cal T.
Fremont, CA
|
I just had a oil and filter change but, I would give them more repair type work
|
|
on
6/26/2011
for an auto service of their Subaru
|
|
|
Great service |
|
Kristen
San Jose, CA
|
great customer service and very friendly staff.
|
|
on
6/26/2011
for an auto service
|
|
|
Polite |
|
Wyatt
San Jose, CA
|
good work, pleasant, feel honest, they are polite in their efforts to upsell additional work.
|
|
on
6/23/2011
for an auto service
|
|
|
Only one complaint |
|
Rhonda
San Jose, CA
|
The only complaint that I have is the Technician left a lot of grease on the front bumper of my car and the front hub caps. When I brought it to his attention Chris got defensive and made excuses rather then just apologizing when I had to take my car back for them to complete the fuel injection work. This was inconvenient and frustrating. I'm not sure if I will go back?
|
|
on
6/21/2011
for an auto service
|
|
|
Very pleased |
|
Janis R.
San Jose, CA
|
I am very pleased with Vickers. The work is well done, and I am impressed that they can explain problems and solutions even to non-car people like myself.
|
|
on
6/21/2011
for an auto service
|
|
|
Professional |
|
Guru P.
San Jose, CA
|
very professional
|
|
on
6/17/2011
for an auto service
|
|
|
Problem solver |
|
Mark
San Jose, CA
|
Fast and honest service. Definitely a problem solver for me.
|
|
on
6/17/2011
for an auto service
|
|
|
The Best |
|
Alicia
San Jose, CA
|
Every time I hear someone talking about car repair or maintenance, I tell them about Vickers AND give them the contact info. I've referred people from all around the San Jose area.
|
|
on
6/7/2011
for an auto service
|
|
|
Good work |
|
Tom M.
San Jose, CA
|
They do good work and are strong on customer service
|
|
on
6/6/2011
for an auto service of their Hyundai
|
|
|
I felt comfortable |
|
Cindy M.
San Jose, CA
|
Wonderful customer service and quick and knowledgeable staff. i felt comfortable asking questions about repair and everyone there was happy to give me car maintenance tips and also engaged in small talk.
|
|
on
6/6/2011
for an auto service
|
|
|
do what they say |
|
Joel
San Jose, CA
|
They actually do what they say they will.
|
|
on
5/20/2011
for an auto service
|
|
|
Happy with their service |
|
Hannah Storch K.
San Jose, CA
|
I'm very happy with their service and customer service. Very friendly and efficient.
|
|
on
5/18/2011
for an auto service
|
|
|
Recommended |
|
Eduardo C.
Santa Clara, CA
|
They did a very good and thorough Job- I would recommend them.
|
|
on
5/18/2011
for an auto service of their Saturn
|
|
|
I didn't feel pressured |
|
Breanne M.
Santa Clara, CA
|
Vickers provided quick, courteous, and quality service. The employees I encountered were all pleasant and very informative. I didn't feel pressured at any point in my visit there, and my appointment time was honored. It was a very positive experience!
|
|
on
5/14/2011
for an auto service of their Ford
|
|
|
Reminders are great |
|
Jessica A.
San Jose, CA
|
Email reminders are great! Staff is friendly and they get the job done in an efficient manner.
|
|
on
5/11/2011
for an auto service of their Toyota
|
|
|
The best |
|
Jerry S.
Scotts Valley, CA
|
Vickers is the best in the San Jose area.
|
|
on
5/10/2011
for an auto service of their Volkswagen
|
|
|
|
|
Dean D.
San Jose, CA
|
Good customer service and job completed within the time promised.
|
|
on
5/2/2011
for an auto service of their Nissan
|
|
|
|
|
Johnny S.
San Jose, CA
|
Ask for Jason Gloria
|
|
on
5/1/2011
for an auto service
|
|
|
|
|
Rob H.
San Jose, CA
|
So far everything seems done in a very workmanlike manner.
|
|
on
4/30/2011
for an auto service of their Saab
|
|
|
|
|
Anonymous
San Jose, CA
|
Great experience here. Very friendly people. Everything goes smooth. After the oil change, they also did free multiple points check and explained to me my car's condition and no sales push at all.
|
|
on
4/30/2011
for an auto service
|
|
|
|
|
Kassidy T.
San Jose, CA
|
I would tell them Vickers exceeded my expectations. Their staff was extremely friendly and helpful and theit work was thorough and quick.
|
|
on
4/29/2011
for an auto service
|
|
|
|
|
Debbie C.
San Jose, CA
|
extremely honest and low pressure. A small filter change caused my air conditioner to work exceptionally. Some other companies may have said I needed a major overall. At Vickers I know I am not going to get cheated. That is a great feeling!
|
|
on
4/29/2011
for an auto service of their Mazda
|
|
|
|
|
Joe R.
San Jose, CA
|
customer service is good, haven't used Vickers for repairs though.
|
|
on
4/27/2011
for an auto service of their Mazda
|
|
|
Thank you again, Jason! |
|
Sam
San Jose, CA
|
They are very friendly and helpful, and out of the many shops I've visited, this is the first in a long time that I really trust.
|
|
on
3/28/2011
for an auto service
|
|
|
They're not pushy |
|
Lou H.
Sunnyvale, CA
|
Very good work and customer service. If there is any other problems, they tell you but they're not pushy about other service items to fix.
|
|
on
3/22/2011
for an auto service of their Hyundai
|
|
|
Very friendly |
|
Felicia O.
San Jose, CA
|
Great job. Very friendly. Helpful in making an appointment (I had to change mine twice!)
|
|
on
3/8/2011
for an auto service of their Saturn
|
|
|
How cool is that! |
|
Sheila N.
San Jose, CA
|
Very pleased with the price, professionalism of the people at Vickers and the repairs completed. I really like the ability to view the status of work on my vehicle via AutoVitals...how cool is that!
|
|
on
2/26/2011
for an auto service
|
|
|
Very knowledgeable mechanics |
|
Jose M.
San Jose, CA
|
Excellent customer service. Very knowledgeable mechanics/techs and very open with info regarding the condition of your vehicle. They explain in detail what your car needs and why.
|
|
on
2/25/2011
for an auto service of their Honda
|
|
|
They have proven to be honest |
|
David S.
Los Gatos, Ca
|
Vickers is a competent, knowledgeable and friendly group of professionals. They have proven to be honest and trustworthy.
|
|
on
2/25/2011
for an auto service of their Ford
|
|
|
Definitely recommended |
|
Atina B.
San Jose, CA
|
Overall great experience! Made an appt in advance and everything was done very timely. The staff was very courteous and there was no pressure for further maintenance from the crew. Definitely recommended and will come back ...
|
|
on
2/17/2011
for an auto service of their Chevrolet
|
|
|
I never felt pressured |
|
Sharon F.
San Jose, CA
|
Really helpful and straightforward. I never felt pressured to spend more money on other repairs, but they did offer suggestions for the next time I needed them.
|
|
on
2/15/2011
for an auto service of their Scion
|
|
|
I love their loaner program |
|
Angelee F.
Santa Cruz, CA
|
They are friendly, reliable, thorough, honest, and affordable. I love their policy on giving a loaner car while your vehicle s being repaired.
|
|
on
2/15/2011
for an auto repair of their Honda
|
|
|
Knowledgeable mechanics |
|
Ted
San Jose, CA
|
Tech not only changed my oil but also did a quick walk-through with me and tell me what I will need to do next in order to have the car runs in a decent shape
|
|
on
2/7/2011
for an auto service
|
|
|
Staff is friendly and attentive |
|
Sheth
San Jose, CA
|
Great place to go and attend to your car service needs. Staff is friendly and attentive.
|
|
on
2/3/2011
for an auto service of their Mitsubishi
|
|
|
I was very satisfied |
|
Rebecca
San Jose, CA
|
Very professional and curteous. Customer satisfaction is very important. My first visit, I had a longer than expected wait. Jason offered me a free 50K service to prove that Vicker's is dedicated to attaining great customer service. I was very satisfied with my second visit to the shop. Instead of waiting in the waiting area, I dropped my car off, and picked it up later that afternoon.
|
|
on
1/27/2011
for an auto service
|
|
|
I can tell they are focused |
|
Karen B.
San Jose, CA
|
Personal service from staff makes this team stand out. I can tell they are focused on good service.
|
|
on
1/27/2011
for an auto service of their Dodge
|
|
|
Don't charge ridiculous prices |
|
Caleb
San Jose, CA
|
It is a no pressure environment where they are honest with you about your car and don't charge ridiculous prices for repairs/maintenance.
|
|
on
1/21/2011
for an auto service
|
|
|
Staff were knowledgeable |
|
Maureen
San Jose, CA
|
I scheduled an appt. within 2 days of my call. The technician started on the service at the scheduled time. It was completed on time. Staff were knowledgeable and friendly. Convenient access from 101 freeway.
|
|
on
1/21/2011
for an auto service
|
|
|
Vickers provides great expertise |
|
Julia C.
Milpitas, CA
|
I would tell my friends and family that Vickers Auto Rental and Repair provides great expertise in addition to excellent customer service. And I would most definitely refer them to this place! (In fact, I've already referred several.) =)
|
|
on
1/20/2011
for an auto service of their Nissan
|
|
|
I was very pleased |
|
Steven C.
San Jose, CA
|
I was very pleased with the front office as well as the work on the car.
|
|
on
1/18/2011
for an auto service of their Chevrolet
|
|
|
Friendly staff |
|
Rose
San Jose, CA
|
Good quality, worth the high price. Friendly and comprehensive service.
|
|
on
1/8/2011
for an auto service
|
|
|
They go out of their ways |
|
Thomas C.
San Jose, CA
|
Great customer service. They go out of their ways to help you save money.
|
|
on
1/6/2011
for an auto service of their Honda
|
|
|
Knowledge, rates, and so far, customer service |
|
Mika S.
San Jose, CA
|
I would definitely recommend Vickers in terms of knowledge, rates, and so far, customer service -- the only qualification being that I'd mention to someone considering going there that they might have to stay on top of things and make the calls if the car is left in the shop - my only complaint from my own experience being that my car's stay in the shop went from an estimated 2 days to 2 weeks and I wasn't contacted w/ updates and instead had to take the initiative and make calls to find out what was going on.... This is communication gap was no doubt unintentional and is easily fixed though, and with their focus on customer service and satisfaction, I suspect they'll make an effort to do so.
|
|
on
12/22/2010
for an auto service of their Acura
|
|
|
Reliable, honest |
|
Anonymous
San Jose, CA
|
I would say I got an honest, thoroughly explained answer.
|
|
on
12/21/2010
for an auto service
|
|
|
Great customer service |
|
Q
San Jose, CA
|
Fast oil changes...great service. My only concern is the hours are the same as my regular job so i always have to get up really early on days that i bring the car to the shop.
|
|
on
12/17/2010
for an auto service
|
|
|
My own internet profile |
|
Anonymous
San Jose, CA
|
The phone call to make oil change reservations was pleasant, the oil change appointment itself was fast and the internet service reminder was a convenience. This was the first auto repair shop I experienced so far that provided internet services and my own internet profile.
|
|
on
12/16/2010
for an auto service
|
|
|
Great customer service |
|
Charlie D.
San Jose, CA
|
These guys are honest, knowledgeable, experienced, friendly, fair and get it done fast. Great customer service.
|
|
on
12/13/2010
for an auto service of their Nissan
|
|
|
They did a great job |
|
Amanda D.
San Jose, Ca
|
I was very impressed, I wandered in without an appointment and they got me in even though it was short notice. They did a great job.
|
|
on
12/13/2010
for an auto service of their Toyota
|
|
|
I enjoy the AutoVitals online maintenance profile |
|
Sarah G.
San Jose, CA
|
I was satisfied with my experience there. I enjoy the AutoVitals online maintenance profile that is available for my car to make sure I remember when to bring my car in next time. I like that I can make an appointment online instead of calling. I appreciate that the company uses technology and is very in-tune with the Internet and fuses it with its services.
|
|
on
12/12/2010
for an auto service of their Honda
|
|
|
Great online features |
|
Jessica A.
San Jose, CA
|
Friendly customer service and great online features to remind me about upcoming needed services.
|
|
on
12/10/2010
for an auto service of their Toyota
|
|
|
Excellent customer service! |
|
Tony L.
Alameda, CA
|
Vickers Auto Rental and Repair's employees were very friendly, helpful, and thorough! They definitely made some great recommendations and were also able to take care of my car needs, even during an extremely busy hour.
|
|
on
12/8/2010
for an auto service of their Lexus
|
|
|
I would definitely recommend Vickers to anyone! |
|
Victoria
San Jose, CA
|
Their customer service is wonderful and their work is impeccable. First off the shop was very busy due to the groupon.com customers, and I had to reschedule my appointment due to a change in my work schedule. The woman on the phone, Adriana (I think), worked with me to find another suitable time slot. I was so greatful because my car was way over due for an oil change. When I arrived at the shop Jason, the rep who helped me, was very knowledgeable and was not intimidating, which is something I have experienced at other auto shops in the past. He let me know what services they recommended for my car. For instance, he recommended a 60K mile service and even quoted a price. The quote was much more reasonable than a few other shops I had checked with for the same service. When my car was done I was very satisfied. They even finished a little ahead of schedule.
|
|
on
12/8/2010
for an auto service
|
|
|
Free wi-fi! |
|
Louis L.
San Jose, CA
|
Great service, friendly, prompt, free wi-fi!
|
|
on
12/7/2010
for an auto service of their Infiniti
|
|
|
The Groupon program got me here |
|
John F.
San Jose, CA
|
It was a great experience, The Groupon program got me there and I am glad I got it for me and my partner.
|
|
on
12/7/2010
for an auto service of their Ford
|
|
|
I will definitely come back |
|
Dominique Y.
Campbell, CA
|
They have good customer service. I arrived on time and they attended to me promptly. I will definitely come back.
|
|
on
12/6/2010
for an auto service of their Honda
|
|
|
Thank you so much Jason |
|
Carla M.
Santa Clara, CA
|
Wow is what I want to say. I have been been through so much trying to find out what is wrong with my car, but when I took it to Vickers all of my worries were over. Jason and the staff took care of me and I appreciate that. I have so far given the number to 8 of my friends. Thank you so much Jason for taking care of me......
|
|
on
12/4/2010
for an auto service of their Chrysler
|
|
|
Super friendly and helpful |
|
Kristina V.
San Jose, CA
|
People are super friendly and helpful and job was done in a timely manner.
|
|
on
12/4/2010
for an auto service of their Saturn
|
|
|
I trust them with my car |
|
Sam
San Jose, CA
|
Great, reliable service. I trust them with my car, and I trust what they say about my car's needs. Thank you again!
|
|
on
12/3/2010
for an auto service
|
|
|
Fast and friendly |
|
Daniel P.
San Jose, CA
|
fast, friendly service. Prices seem a little high, but I like being able to get everything taken care of in one place.
|
|
on
11/28/2010
for an auto service of their Dodge
|
|
|
Will come again |
|
Anahi
San Jose, CA
|
Very friendly, thorough, and professional. Will come again.
|
|
on
11/26/2010
for an auto service
|
|
|
Straightforward |
|
Chris L.
Milpitas, CA
|
Great customer service. The employees are straightforward with you in their recommendations
|
|
on
11/17/2010
for an auto service of their Toyota
|
|
|
In great hands |
|
Stephanie F.
San Jose, CA
|
The crew at Vickers is very friendly, and they do great work. I wouldn't hesitate to bring my car, because with them, it is in great hands.
|
|
on
11/16/2010
for an auto service of their Honda
|
|
|
No worries |
|
Varnold
San Jose, CA
|
Highly recommend, great service. No worries.
|
|
on
11/9/2010
for an auto service
|
|
|
Really good |
|
Rohit B.
Fremont, CA
|
really good service. Chris is awesome and educates you about your car.
|
|
on
11/4/2010
for an auto service of their Mazda
|
|
|
On time |
|
Mark
San Jose, CA
|
A freindly, knowledgeable staff and on-time completion of service/repairs.
|
|
on
11/3/2010
for an auto service
|
|
|
I was impressed |
|
Shirley R.
San Jose, Ca
|
I was impressed with the integrity of the service person who worked on my car. He did not try to sell services that I did not need.
|
|
on
10/24/2010
for an auto service of their Toyota
|
|
|
They are very helpful |
|
Danielle
San Jose, CA
|
they are very honest and very helpful in answering my questions and making me feel like the guys in the shop know what they are doing. i would recommend this place to others, and will start to make this my repair shop from now on.
|
|
on
10/22/2010
for an auto service
|
|
|
Fast, Fair, and Reliable |
|
Warren T.
San Jose, CA
|
Vickers is Fast, Fair, and Reliable in diagnosis and fixing my car.
|
|
on
10/20/2010
for an auto service of their Chrysler
|
|
|
Exceptional service |
|
Ed H.
Santa Clara, CA
|
Exceptional customer service and quality of work. very reasonable price for the work.
|
|
on
10/4/2010
for an auto service of their Subaru
|
|
|
I am so happy |
|
Mary A.
San Jose, CA
|
The staff is friendly, professional and create a very pleasant environment. I trust what they say about my vehicle and am so happy to have found mechanics with integrity who do quality work.
|
|
on
9/29/2010
for an auto service of their Toyota
|
|
|
Very nice and honest |
|
Jody
San Jose, CA
|
I'm satisfied with the service even though I had a wait a bit longer. The staffs are very nice and honest unlike my dealer who would tell me I need to fix this and that when my car is fine.
|
|
on
9/24/2010
for an auto service
|
|
|
They do the job |
|
Benjamin L.
San Jose, CA
|
They do the job but are overworked. Appointments are mandatory, so don't go for anything urgent!
|
|
on
9/24/2010
for an auto service of their Honda
|
|
|
Did not do a hard sell |
|
Robert F.
Campbell, CA
|
Fast and friendly service - dealt directly with the mechanic initially and then with customer service to complete the transaction. They were diligent during their initial inspection of my car, listing the suggested repairs, but did not do a hard sell - quite a departure from my experience with other auto shops.
|
|
on
9/22/2010
for an auto service of their Isuzu
|
|
|
It is a terrific value |
|
Marilyn L.
San Jose, CA
|
I purchased one of the oil change service cards. It is a terrific value, and the staff at Vickers has always been courteous and quick. I recommend them to all of my friends.
|
|
on
9/16/2010
for an auto service of their Saturn
|
|
|
wide range of competency |
|
Andy P.
San Jose, CA
|
They appear to have a wide range of competency.
|
|
on
9/14/2010
for an auto service of their Ford
|
|
|
The service was fast |
|
Albert
San Jose, CA
|
The service was fast and took only 30 mins for the oil change.
|
|
on
9/14/2010
for an auto service
|
|
|
Recommend this business to anyone |
|
Alicia
San Jose, CA
|
I'd recommend this business to anyone who needs their car serviced.
|
|
on
9/13/2010
for an auto service
|
|
|
Excellent |
|
Jerry S.
Scotts Valley, CA
|
Excellent customer service. Fast turn around.
|
|
on
9/9/2010
for an auto service of their Volkswagen
|
|
|
my car is in good hands |
|
Agnes L.
Milpitas, CA
|
Vickers has always provided quick and friendly service. It's good to know that my car is in good hands.
|
|
on
9/8/2010
for an auto service of their Honda
|
|
|
Honest |
|
Hieu T.
San jose, CA
|
they are professional, and very friendly. and HONEST.
|
|
on
9/8/2010
for an auto service of their Lexus
|
|
|
fast and friendly |
|
Lydia D.
San Jose, CA
|
I would reccommend Vickers to anybody because service is fast and friendly..
|
|
on
9/1/2010
for an auto service of their Honda
|
|
|
Helpful |
|
Sam
San Jose, CA
|
They're quick, honest, friendly, and helpful.
|
|
on
8/30/2010
for an auto service
|
|
|
I am impressed |
|
Starlette S.
Los Gatos, CA
|
I have already made referrals to Vickers as I am impressed with the services provided.
|
|
on
8/26/2010
for an auto service of their Jeep
|
|
|
Very professional attitude. |
|
Jayang P.
San Jose, CA
|
Very prompt and friendly service. Future potential problem with my vehicle was identified but I was not "pushed" to get it repaired NOW.
|
|
on
8/25/2010
for an auto service of their Toyota
|
|
|
It was a pleasant experience |
|
Mary A.
San Jose, CA
|
They are friendly, accommodating and knowledgeable. It was a pleasant experience and my car was well taken care of.
|
|
on
8/20/2010
for an auto service of their chrysler
|
|
|
Exceptional maintenance/repair work |
|
Jasmine B.
Mtn. House, CA
|
They have excellent customer service, exceptional maintenance/repair work, fast, reasonable prices.
|
|
on
8/19/2010
for an auto service of their Nissan
|
|
|
Ask for Jr |
|
Michael
San Jose, CA
|
Jr is a great mechanic.
|
|
on
8/15/2010
for an auto service
|
|
|
affordable |
|
Pedro L.
Alviso, st
|
That Vickers does a great job! and affordable
|
|
on
8/13/2010
for an auto service of their Ford
|
|
|
You feel very welcomed |
|
Patrick
San Jose, CA
|
Great customer service. You feel very welcomed.
|
|
on
8/13/2010
for an auto service
|
|
|
|
|
Jessica W.
San Jose, CA
|
They were very friendly and made me feel like I was in good hands.
|
|
on
8/11/2010
for an auto service of their Honda
|
|
|
big plus for us working moms |
|
Polly C.
San Jose, Ca
|
Don't have much experience w/ them yet. And their hours are extremely inconvenient. I wouldn't recommend it until the hours expand to 7:30am-6pm and Saturdays. People who own cars generally have jobs and thus can't be there 8-5! On the plus side, they have a dvd player and one kids movie, so I can park my toddler in the waiting room without too much whining and fussing. That's a big plus for us working moms.
|
|
on
8/11/2010
for an auto service of their Mazda
|
|
|
I'd recommend anyone go see |
|
Patrick K.
San Jose, CA
|
The work and service delivered were great and I'd recommend anyone go see for themselves. I really appreciated everything being completed on time and within the quotes provided.
|
|
on
8/10/2010
for an auto service of their Dodge
|
|
|
very helpful and reliable |
|
Jaimie D.
Campbell, CA
|
The team at Vicker's is very helpful and reliable. Reasonable prices, repairs done as promised.
|
|
on
8/5/2010
for an auto service of their Dodge
|
|
|
Great group of people |
|
Anonymous
San Jose, CA
|
I have used them in the past. Great group of people and honest.
|
|
on
8/1/2010
for an auto service
|
|
|
reliable quotes |
|
Agnes
San Jose, CA
|
Vickers provides fast and friendly service. They give reliable quotes and offer some of the best prices for automotive maintenance.
|
|
on
7/28/2010
for an auto service
|
|
|
I am very pleased |
|
Jessica F.
San Jose, CA
|
I was very satisfied with my experience at Vickers. The mechanic explained everything that needed to be done on me Volkswagen and why, and then I got a reasonable quote. They gave me a ride to my office so that I didn't have to wait around, the staff was really friendly, and I am very pleased with their work.
|
|
on
7/24/2010
for an auto service of their Volkswagen
|
|
|
timely and excellent |
|
Pat M.
Milpitas, CA
|
Service was both timely and excellent. Equipment used was modern and seemed in top-notch shape. Staff seemed to be very knowledgeable.
|
|
on
7/23/2010
for an auto service of their Chevrolet
|
|
|
the way their staff treats me |
|
Gretchen W.
San jose, CA
|
The quality of work at Vickers is at least as good as some other shops I've used, but it's the way their staff treats me that keeps me coming back. They actually act as though they WANT my business.
|
|
on
7/22/2010
for an auto service of their Saturn
|
|
|
I will definitely return. |
|
Rose
San Jose, CA
|
I was happy with the work and the people there were very nice. Excellent customer service. I will definitely return.
|
|
on
7/22/2010
for an auto service
|
|
|
the service was great |
|
Melissa T.
San Jose, CA
|
I was very satisfied and the service was great.
|
|
on
7/8/2010
for an auto service of their Nissan
|
|
|
I was given a very clear picture |
|
Tiffany S.
San Jose, CA
|
The staff at Vickers is friendly, courteous, and professional. They showed me exactly what was wrong with my car. I was given a very clear picture of cost before the work began. And I believe Vickers to be a business that delivers high quality work.
|
|
on
7/3/2010
for an auto service of their Honda
|
|
|
Good price |
|
Matt L.
San Jose, CA
|
Good clean work. Prompt service. Good price.
|
|
on
6/30/2010
for an auto service of their Honda
|
|
|
Great customer service |
|
Michael F.
Santa Clara, CA
|
Great customer service. Clean facility. Nice place to go to meet your needs. Nice that there is a auto rental there too, just in case the car needs to remain overnight.
|
|
on
6/30/2010
for an auto service of their Toyota
|
|
|
good explanation of repairs required |
|
Dee G.
San Martin, CA
|
very good quality, excellence in service, good explanation of repairs required, nice experience
|
|
on
6/30/2010
for an auto service of their Volkswagen
|
|
|
Honest review of my cars needs. |
|
Matthew O.
San Jose, CA
|
Vickers takes the time to help you understand the services recommended before moving forward.
|
|
on
6/29/2010
for an auto service of their Acura
|
|
|
helpful |
|
Sam
San Jose, CA
|
They were great and helpful and encouraged me to look into some issues that may need service down the line.
|
|
on
6/29/2010
for an auto service
|
|
|
Customer Service was AWESOME!! |
|
Sarah P.
Redlands, CA
|
Customer Service was AWESOME!! I was out of town and had a problem and they made sure my car was fixed so that I could get home to my kids. Everyone went out of their way for me and I couldn't express my appreciation enough!
|
|
on
6/24/2010
for an auto service of their Volkswagen
|
|
|
You can trust Vickers |
|
Warren T.
San Jose, CA
|
Excellent work at a reasonable price. You can trust Vickers to do the work right. The shuttle service is also a great help.
|
|
on
6/23/2010
for an auto service of their Toyota
|
|
|
I would definitely recommend. |
|
Stephanie F.
San Jose, CA
|
Vickers did honest work on my car and provided friendly customer service. I would definitely recommend.
|
|
on
6/22/2010
for an auto service of their Honda
|
|
|
outstanding |
|
Tim D.
San Jose, CA
|
Customer Service and warranty on repairs are what make this shop outstanding.
|
|
on
6/22/2010
for an auto service of their Ford
|
|
|
know what they're talking about |
|
Ryan C.
San Jose, CA
|
Definitely a place where people know what they're talking about, are very friendly, and have excellent customer service
|
|
on
6/21/2010
for an auto service of their Ford
|
|
|
excellent Auto Repair shop |
|
J. C.
Milpitas, CA
|
They are an excellent Auto Repair shop and I love that they offer the AutoVitals login for customers to view their history and recommendations set by Vickers Auto Rental and Repair.
|
|
on
6/21/2010
for an auto service of their Nissan
|
|
|
its worth trying once |
|
Milind M.
San Jose, CA
|
I would say one should definitely try Vickers Auto at least once. I can understand that for the first time people can be bit apprehensive of going to a new shop apart from their regular auto shop, but its worth trying once..
|
|
on
6/21/2010
for an auto service of their Honda
|
|
|
Great and timely maintenance |
|
Mark N.
San Jose, CA
|
they've always provided me with great and timely maintenance on my Toyota, and they got me a Costco beating deal on tires.
|
|
on
6/20/2010
for an auto service of their Toyota
|
|
|
Great shop |
|
Siarhei S.
San Jose, CA
|
Great shop: courteous staff, knowledgeable mechanics, excellent prices. My first oil change was very quick, but the second one took over an hour.
|
|
on
6/19/2010
for an auto service of their Subaru
|
|
|
AutoVitals is awesome |
|
Jannah A.
San Jose, CA
|
It's a great place and the AutoVitals site is awesome.
|
|
on
6/5/2010
for an auto service of their Hyundai
|
|
|
The people are friendly |
|
Scott S.
San Jose, CA
|
I highly recommend your services to all of my friends and have always had the best experiences. The people are friendly and have gone above and beyond to make sure I am covered.
|
|
on
6/2/2010
for an auto service of their Toyota
|
|
|
I was impressed |
|
Nancy M. B.
San Jose, CA
|
I have already recommended them to friends. As a woman I usually feel that I have been taken advantage of because of lack of knowledge. this was not the case at Vickers, they educated me. I was impressed with the time they took.
|
|
on
6/2/2010
for an auto service of their Toyota
|
|
|
Friendly |
|
Phyllis R.
Sunnyvale, CA
|
friendly good service on my Ford.
|
|
on
5/28/2010
for an auto service of their Ford
|
|
|
Watch movie on their TV |
|
Lelan Q.
San Jose, CA
|
While you wait, they offer you to watch movie on their TV.
|
|
on
5/21/2010
for an auto service of their Toyota
|
|
|
I would recommend your shop |
|
Shirley D.
Santa Clara, CA
|
I would recommend your shop in that you seemed to do a good job, however, my appointment was for 8:30 and no technician arrived until much later. Also, the man in the office was kept on the phone for at least 20 minutes before he spoke to me other than "hello, I'll be right with you." The working class at large needs a Sat appointment or else timeliness on appts.
|
|
on
5/18/2010
for an auto service of their Nissan
|
|
|
Nice |
|
Angela G.
Santa Clara, CA
|
very nice and accommodating
|
|
on
5/17/2010
for an auto service of their Hyundai
|
|
|
|
|
Kate R.
San Jose, CA
|
I found Vickers through an internet coupon deal. After checking the yelp reviews (which were great), I got the deal for an oil change (I usually go to Jiffy Lube to change my oil). When I visited the shop, the customer service was great, the mechanic was not pushy and very knowledgeable. He explained to me what needed to be fixed on my Mitsubishi. I got a quote at the end of my visit for things that need fixing without asking, which was great. Also, Vickers created a website for my car where I can track problems and make future appointments. I have been recommending Vickers to all my friends who need mechanics and I will never to go Jiffy Lube again!
|
|
on
5/17/2010
for an auto service of their Mitsubishi
|
|
|
Very Good. |
|
Stephen N.
San jose, ca
|
Have referred several people to Vickers
|
|
on
5/14/2010
for an auto service of their BMW
|
|
|
Nice customer perks |
|
Kathleen Da S.
San Jose, CA
|
Genuine Friendliness and nice customer perks such as free Wi-fi
|
|
on
5/12/2010
for an auto service of their Nissan
|
|
|
|
|
Dee G.
San Martin, CA
|
I have already told my husband and others about your excellent quality , my husband has a plumbing business in san jose and he said he will try you as well. I think you have might be people with integrity and my husband and myself work hard for our money, we like to spend it wisely.
|
|
on
5/6/2010
for an auto service of their Volkswagen
|
|
|
|
|
Ven K.
|