Top Shop Automotive in 93111, Goleta CA
- 177 S Patterson Ave.
- Goleta,
CA
93111
- 805-964-6554
-
Business Description:
German, Asian and European Makes
20+ years of experience in solving the most complex problems
Honest and Dependable Work. Many returning customers think we do it well. Trust their judgment and let us take care of your vehicle.
Category:
Auto Repair & Service
Rating Summary of 265 Reviews
Featured Reviews
|
The best |
|
Shane H.
GOLETA, CA
|
Top shop is simply the best. I wish all businesses had the integrity, honesty and level of workmanship that Top Shop has.
|
|
on
1/31/2012
for an auto service of their Infiniti
|
|
|
I am satisfied |
|
Teresa J.
GOLETA, CA
|
I always say it's the BEST shop I have ever gone to in my life! You guys are friendly, efficient, honest, and talented! I am grateful to be able to feel confident that I am getting the best service in town! Big hugs to you! Teresa Johnson
|
|
on
1/20/2012
for an auto service of their Kia
|
|
|
The best! |
|
Miguel L.
GOLETA, CA
|
Top Shop is the best "car-doctor" in 805, period.
|
|
on
12/29/2011
for an auto service of their Nissan
|
|
|
Amazing |
|
Philip
Santa Barbara, CA
|
I have always been satisfied with their work and communication.
|
|
on
12/9/2011
for an auto service
|
|
|
Really fast |
|
Tilman H.
SANTA BARBRA, CA
|
Outstanding, really fast and efficient.
|
|
on
12/8/2011
for an auto repair
|
|
|
Highly recommend |
|
Colin G.
SANTA BARBARA, CA
|
I would recommend them as a valuable car maintenance and repair resource
|
|
on
12/6/2011
for an auto service of their Jeep
|
|
|
Genuine concern |
|
Melody L.
SANTA BARBRA, CA
|
I really felt like they had a genuine concern for the customer, instead of just doing business... they didn't pressure me or try to reel me into anything I didn't need. They gave me explanations and flexible options, and then they got the job done. That's all I really wanted.
|
|
on
12/6/2011
for an auto repair of their BMW
|
|
|
Excellent |
|
Wayne C.
SANTA BARBRA, CA
|
Top Shop does excellent work and will tell you the whole truth about your vehicles condition!
|
|
on
12/1/2011
for an auto service
|
|
|
Go there |
|
Travis
Santa Barbara, CA
|
They are timely and responsive, honest about what does and does not need immediate servicing, and provide a fair price.
|
|
on
11/29/2011
for an auto service
|
|
|
Love how friendly they are |
|
Kristi M.
SANTA BARBARA, CA
|
the best in town!! friendly, know their stuff and have incredible knowledge, always fair priced.
|
|
on
11/25/2011
for an auto service of their Honda
|
|
|
Fair and quality work |
|
Heike
Santa Barbara, CA
|
I am always happy with their work
|
|
on
11/22/2011
for an auto service
|
|
|
Excellent work |
|
Bob C.
SANTA BARBARA, CA
|
EXCELLENT WORK & CUSTOMER SERVICE. HONEST & KNOWLEDGEABLE PERSONNEL.
|
|
on
11/15/2011
for an auto service of their Volkswagen
|
|
|
Highly satisfied |
|
Betty B.
SANTA BARBRA, CA
|
Service was top-notch. I have already recommended it to friends.
|
|
on
11/11/2011
for an auto service of their Toyota
|
|
|
Awesome people |
|
Jackie W.
SANTA BARBARA, CA
|
AWESOME PEOPLE!! THAT CARE!!!!
|
|
on
11/10/2011
for an auto service of their Nissan
|
|
|
Highly recommend |
|
Linda J.
SANTA BARBARA, CA
|
THey take care of the problem, and make suggestions to save money as best as they can. They work with you. I constantly recommend them.
|
|
on
11/8/2011
for an auto service of their Volkswagen
|
|
|
Friendly, helpful and professional |
|
Lark
Santa Barbara, CA
|
Always great work with friendly and helpful service. I so appreciate them looking after me via my car. Safe and satisfied.
|
|
on
11/1/2011
for an auto service
|
|
|
Fair and quality work |
|
Jeff B.
SANTA BARBARA, CA
|
They seem truly interested in helping me keep my cars running well and in giving me fair warning about my future service needs rather than in selling me some service I don't need.
|
|
on
10/27/2011
for an auto service of their Toyota
|
|
|
Great customer service |
|
Sonya C.
GOLETA, CA
|
I would tell them Top Shop is the place to go for both quality of work and customer service.
|
|
on
10/27/2011
for an auto service of their Audi
|
|
|
Prompt service |
|
Jon And P.
Santa Barbara, CA
|
They give prompt service, a reliable estimate and quality work.
|
|
on
10/25/2011
for an auto service
|
|
|
Great service |
|
Spencer
SANTA BARBARA, CA
|
Customer service was great, although my car was damaged Willie made it right. He cares about customers and he made me feel like making the situation better was his goal. Due to his actions, I will continue to use Top Shop for future repairs and service. Thank you Willie.
|
|
on
10/17/2011
for an auto repair of their Porsche
|
|
|
Highly recommend |
|
Geri
Goleta, CA
|
As always I would highly recommend Top Shop. They are not only keeping my car running (at 16 years & 270,000+ miles that's saying a lot!) but they're keeping it in great shape. Their service is outstanding.
|
|
on
10/14/2011
for an auto service
|
|
|
Customer for life |
|
Celina A.
SANTA BARBARA, CA
|
You won't be sorry! and you'll be a customer for life!
|
|
on
10/13/2011
for an auto service of their Infiniti
|
|
|
Felt confident |
|
Allison F.
SANTA BARBARA, CA
|
They are very honest and they know what they're doing. I would trust them with any repair.
|
|
on
10/13/2011
for an auto service of their Toyota
|
|
|
Honest |
|
Ernie K.
SANTA BARBRA, CA
|
reliable and honest. I (ernie) would recommend Top Shop to anyone, for any car service
|
|
on
10/7/2011
for an auto service of their VOLK
|
|
|
The best! |
|
Diane G.
SANTA BARBARA, CA
|
The service is the best, I always get a recommendation of what repair may be coming up customer service is great!! Very freindly and helpful staff!!
|
|
on
10/6/2011
for an auto service of their Nissan
|
|
|
Absolutely! |
|
Ryan A.
SANTA BARBARA, CA
|
Absolutely. And to make sure they ask for Lou, the charming and helpful man behind the desk.
|
|
on
10/6/2011
for an auto service of their Honda
|
|
|
Friendly, helpful and professional |
|
Angie B.
GOLETA, CA
|
Customer Service was excellent and they did exactly what I asked. They also provided some helpful suggestions for keeping my car in good shape.
|
|
on
10/6/2011
for an auto service of their Toyota
|
|
|
Great |
|
Tyler
Goleta, CA
|
Top Shop is great. The guys are friendly, knowledgeable, and if they don't find everything wrong the first time, will go out of their way to solve your problem.
|
|
on
10/6/2011
for an auto service
|
|
|
Professional |
|
B. J.
SANTA YNEZ, CA
|
The guys at Top Shop were absolutely terrific.....extremely pleased with the quality of work! They were very informative, as well as friendly and professional!!
|
|
on
10/6/2011
for an auto repair of their BMW
|
|
|
Excellent |
|
Cynthia B.
GOLETA, CA
|
Excellent. They also don't do things that don't need to be done.
|
|
on
9/30/2011
for an auto service of their Ford
|
|
|
Excellent mechanics |
|
Shane H.
GOLETA, CA
|
Willie and the team at the Top Shop are the best repair shop in Santa Barbara/Goleta. They are excellent mechanics who never overcharge. I have never had a problem with them and they have worked on my cars for years and years. I would recommend their shop without reservation.
|
|
on
9/29/2011
for an auto service of their Infiniti
|
|
|
trust |
|
Thomas H. S.
SANTA BARBARA, CA
|
I can always trust your expertise and reliability. And I like the candy!
|
|
on
9/27/2011
for an auto repair of their Volvo
|
|
|
You are the TOP Shop |
|
David M.
GOLETA, CA
|
YOU ARE THE "TOP SHOP" FOR A REASON.
|
|
on
9/27/2011
for an auto service of their BMW
|
|
|
Very knowledgeable |
|
Paul B.
SANTA BARBARA, CA
|
Very knowledgeable and friendly staff!
|
|
on
9/27/2011
for an auto service of their Mazda
|
|
|
Extremely pleased |
|
Jim S.
SUMMERLAND, CA
|
I am extremely pleased with Top Shop. The staff clearly cares about providing the necessary TLC to my classic sports car.
|
|
on
9/27/2011
for an auto repair of their FIAT
|
|
|
reliable |
|
Thomas S.
SANTA BARBARA, CA
|
Willie and the staff are always reliable and trustworthy. We can always trust them.
|
|
on
9/2/2011
for an auto service of their Volvo
|
|
|
Friendly |
|
Larry M.
SANTA BARBARA, CA
|
Top Shop is a friendly and dependable place to get advice and to maintain your vehicle.
|
|
on
8/26/2011
for an auto service of their Subaru
|
|
|
So happy |
|
Martine A.
SANTA BARBRA, CA
|
I am so happy to have found Top Shop. They are always so helpful, and more than willing to take the time to explain any repairs necessary and answer my questions.
|
|
on
7/21/2011
for an auto repair of their BMW
|
|
|
I really like both the service and the work |
|
Chris A.
GOLETA, CA
|
I like the fact that they don't just say "you need to replace this hose" instead they say, the brake line appears to be leaking a little and we'll watch it for you". It makes it feel like they are part of the team when it comes to taking care of my car. I also love the See's Candy left in the car. Even it melted by the time I got to it. :-)
|
|
on
7/20/2011
for an auto service of their Mazda
|
|
|
Very professional service |
|
Steven R.
GOLETA, CA
|
Been using Top Shop Auto to solve my auto troubles for close to 5 years now. Very professional service without the normal run-around that you get from average mechanics. Willie is quick to diagnose problems and will ALWAYS give that extra effort to get the job done to both your and his satisfaction. Have recommended them to all my friends and clients without hesitation.
|
|
on
7/20/2011
for an auto service of their Volkswagen
|
|
|
Friendly |
|
Alex I.
Goleta, CA
|
They are very friendly and communicate exactly what is going on with your car well.
|
|
on
7/14/2011
for an auto service
|
|
|
Extremely friendly |
|
Anonymous
Goleta, CA
|
The staff is extremely friendly and communicated everything dealing with my car to me so that I understood completely.
|
|
on
7/13/2011
for an auto service
|
|
|
Best shop ever |
|
Jose R.
SANTA BARBARA, CA
|
Best shop in the Santa Barbara area.
|
|
on
7/12/2011
for an auto repair of their Mazda
|
|
|
Great work |
|
Kendall P.
SANTA BARBARA, CA
|
Great work and excellent service!
|
|
on
7/12/2011
for an auto repair of their Volkswagen
|
|
|
Honest |
|
Martin K.
SANTA BARBARA, CA
|
High customer service and honest appraisal
|
|
on
7/12/2011
for an auto service of their Toyota
|
|
|
Treat customer like an old friend |
|
Luis D.
GOLETA, CA
|
They are excellent. The main thing about Top Shop I love is that they do not "find things wrong with my car". They are honest, and will let you know if or if not your car is running safe, and what would be the next steps to take. They treat every customer like an old friend. The price on BMW repair per hour is also the best I have found in Santa Barbara. They even pulled my car up for me with the AC on on a hot day!
|
|
on
7/7/2011
for an auto service of their BMW
|
|
|
The best |
|
Bruce R.
SANTA BARBARA, CA
|
They are the best in the business!
|
|
on
7/1/2011
for an auto service of their Subaru
|
|
|
Even stayed late |
|
Derek G.
GOLETA, CA
|
The place to go for any car troubles. The manager even stayed late after they closed to ensure I got my car back the same day I dropped it off.
|
|
on
6/28/2011
for an auto service of their Nissan
|
|
|
Outstanding work |
|
Jennifer G.
SANTA BARBARA, CA
|
It's outstanding. They never try to do unnecessary repairs and are very honest and up-front about the work they will be doing and how much it costs. They will also discuss upcoming future work, let you know about how long you can "live with" things as they are in order to budget for the work. In other words, they don't gouge, they're honest, and they recognize the fact that people often will need to save/budget for larger repairs and will work with you accordingly.
|
|
on
6/28/2011
for an auto service of their Honda
|
|
|
Highly recommend |
|
Julie De Y.
MONTECITO, CA
|
highly recommend always open honest and fair pricing
|
|
on
6/27/2011
for an auto service of their Volkswagen
|
|
|
Thanks |
|
Janet And J.
Goleta, CA
|
Great work! Thank you for saving me time.
|
|
on
6/24/2011
for an auto service
|
|
|
Thorough |
|
Lisa L.
SANTA BARBRA, CA
|
Great. Thorough. They give you so much information about your car you almost need to record it.
|
|
on
6/23/2011
for an auto service of their Mini
|
|
|
Go above and beyond |
|
Natalie B.
SANTA BARBARA, CA
|
They always go above and beyond for customer service. Its a rare thing to have such good attention to the small things that make a business exchange pleasurable (when it could easily not be).
|
|
on
6/23/2011
for an auto service of their Saturn
|
|
|
Great |
|
Teresa J.
GOLETA, CA
|
These guys are great! I have been going to them for 9 years and will not go anywhere else!
|
|
on
6/22/2011
for an auto service of their Kia
|
|
|
Honest shop |
|
Patti S.
SANTA BARBARA, CA
|
Auto Shops were never on my list of places I thought of as honest and fair until I began coming to Top Shop Auto. I never feel like they are trying to rip me off or suggesting unnecessary service.
|
|
on
6/21/2011
for an auto repair of their Toyota
|
|
|
Awesome |
|
Kathy J.
SANTA BARBARA, CA
|
That they are awesome and not pushy and really work with you and it shows in the quality of work.
|
|
on
6/21/2011
for an auto service of their Mazda
|
|
|
Excellent |
|
Ted A.
GOLETA, CA
|
excellent quality, excellent customer service. Friendly people.
|
|
on
6/16/2011
for an auto repair of their Toyota
|
|
|
The best |
|
Shane H.
GOLETA, CA
|
Top shop is the best. Do you know the comfort of having a capable and honest mechanic? I do! And it saves me time and money. Thank you Willie and The Top Shop.
|
|
on
6/14/2011
for an auto repair of their Infiniti
|
|
|
Friendly |
|
Sue W.
SANTA BARBARA, CA
|
Friendly, fast, reliable, exceptional service. You guys are phenominal!!!
|
|
on
6/14/2011
for an auto repair of their Volkswagen
|
|
|
The best! |
|
Geri M.
VENTURA, CA
|
As always, I would give Top Shop TOP MARKS for both the work and especially the customer service. You guys are the best!
|
|
on
6/10/2011
for an auto service of their Ford
|
|
|
First choice |
|
Mary P.
SANTA BARBARA, CA
|
Friendly excellent service and workmanship.
|
|
on
6/10/2011
for an auto service of their Toyota
|
|
|
Willie is the best |
|
Kristina J.
SANTA BARBARA, CA
|
I love Top Shop. Willie and all the guys are the best! I've been taking my cars there since 1990, and plan to keep it up!
|
|
on
6/9/2011
for an auto service of their Toyota
|
|
|
Fantabulous |
|
Mark S.
SANTA BARBARA, CA
|
Outstanding, awesome, remarkable, stunning, extraordinary, fantabulous.
|
|
on
6/9/2011
for an auto service of their Volkswagen
|
|
|
Extremely helpful |
|
Wieke M.
SANTA BARBARA, CA
|
try them, they always helped me keep my car going.
|
|
on
6/8/2011
for an auto service of their Volkswagen
|
|
|
Best |
|
Lynne J.
SANTA BARBARA, CA
|
Absolutely the best shop in California! I trust them to tell me the truth!
|
|
on
6/8/2011
for an auto service of their Volkswagen
|
|
|
Honest |
|
Debbie B.
SANTA BARBARA, CA
|
Outstanding quality of work and customer service. The work is done right the first time.An honest repair shop.
|
|
on
6/7/2011
for an auto repair of their Volkswagen
|
|
|
great |
|
Henri A.
SANTA BARBARA, CA
|
Top Shop is great! They're friendly, patient, and always good about advising when a repair can wait and when it can not. I trust them to help me keep my older cars on the road without sacrificing safety or the family's budget.
|
|
on
6/7/2011
for an auto service of their Toyota
|
|
|
Thanks |
|
Brett W.
NIPOMO, CA
|
great people, great service with a smile and very honest. Willie was on top of everything and helped me make the right choices when getting a motor swap. THANKX AGAIN!
|
|
on
5/25/2011
for an auto service of their Volkswagen
|
|
|
Nice people |
|
Patti S.
SANTA BARBARA, CA
|
They are very nice people. They are fair and they don't take advantage of you.
|
|
on
5/25/2011
for an auto repair of their Toyota
|
|
|
Excellent service |
|
Sue W.
SANTA BARBARA, CA
|
Excellent friendly service. Highly competent. Reasonably priced. Attentive!
|
|
on
5/22/2011
for an auto repair of their Volkswagen
|
|
|
Fair price |
|
Jeff S.
SANTA BARBARA, CA
|
Very knowledgeable mechanics that don't rely on guess-work. Fair price which is good for a pricey town.
|
|
on
5/20/2011
for an auto service of their Subaru
|
|
|
The Best |
|
Joanne P.
SANTA BARBARA, CA
|
THEY ARE THE BEST.PERIOD!!!!!!
|
|
on
5/20/2011
for an auto service of their Mercedes-Benz
|
|
|
Great |
|
Lark B.
CASITAS SPRINGS, CA
|
Great service. Great advice. Great work.
|
|
on
5/17/2011
for an auto service of their Volkswagen
|
|
|
My car runs GREAT |
|
Ginny D.
OAK VIEW, CA
|
that you are professional, competent, time sensitive and good folks.
|
|
on
5/14/2011
for an auto service of their Honda
|
|
|
Wonderful customer service |
|
Julia Z.
SANTA BARBARA, CA
|
Top Shop always does excellent work. I love that they keep you advised of potential work that will need to be done but not immediately but only when necessary. Wonderful customer service. As a regular customer, they fit us in if our car needs immediate attention.
|
|
on
5/12/2011
for an auto service of their Honda
|
|
|
The best service |
|
Jboreta
Santa Barbara, CA
|
Willie & the boys always offer the best service, advice and are always willing to keep the customer happy!
|
|
on
5/11/2011
for an auto service
|
|
|
|
|
Amanda W.
GOLETA, CA
|
U rock
|
|
on
5/5/2011
for an auto service of their Toyota
|
|
|
|
|
Jay W.
GOLETA, CA
|
Great service, mechanics and honest
|
|
on
5/4/2011
for an auto service of their Toyota
|
|
|
|
|
Lynne J.
SANTA BARBARA, CA
|
excellent, the best in SB
|
|
on
5/4/2011
for an auto service of their Toyota
|
|
|
|
|
Linda E.
GOLETA, CA
|
I would tell them that I get a-plus service and that your shop is both reliable and trustworthy...............beyond a doubt!!!!
|
|
on
5/3/2011
for an auto service of their Toyota
|
|
|
Offer drop box |
|
Giselle
Santa Barbara, CA
|
They're great always quick, friendly, very helpful. Offer drop box if you're too early which is convenient, you get your car back with a sweet treat
|
|
on
4/1/2011
for an auto service
|
|
|
Always very satisfied |
|
Celina A.
SANTA BARBARA, CA
|
If you have a problem with your car's engine, this is the place to go! I've been a customer for years...always very satisfied with the work completed.
|
|
on
3/10/2011
for an auto repair of their Infiniti
|
|
|
Awesome customer service |
|
Astrid
Santa Barbara, CA
|
It is a great shop, with awesome customer service. They find solutions for my car. And most importantly I trust them with my car. I like how they check you car in other areas to make sure everything is running great. And then recommend what to fix next. And I love the fact that their prices are reasonable.
|
|
on
3/9/2011
for an auto service
|
|
|
The Best! |
|
Lucas B.
GOLETA, CA
|
Top Shop is the best! Exceptional customer service, friendly, trustworthy, good prices... What more could one ask for?!?
|
|
on
3/7/2011
for an auto service of their Toyota
|
|
|
Sense of urgency |
|
Henry T.
GOLETA, CA
|
I would tell them there is a sense of urgency to get you back on track and the labor is fair as well as the trouble shooting to inform you of any future problems.
|
|
on
2/24/2011
for an auto repair of their BMW
|
|
|
I appreciate their honesty |
|
Mary G.
Santa Barbara, CA
|
I have come depend on Top Shop as my go-to source for advice, and problem solving, The workmanship is high quality and service efficient. I appreciate their honesty and friendly staff.
|
|
on
2/19/2011
for an auto repair of their Volkswagen
|
|
|
Willie is trustworthy, straight-up and honest |
|
Heather M.
SAN JOSE, CA
|
i am always pleased with the work and customer service i receive at Top Shop. Willie is trustworthy, straight-up and honest. He makes sure i do not pay for work i do not need. Mark (master mechanic) diagnoses and always takes care of my van's issues. i have recently moved to the bay area and i still drive down to get my van taken care of by top shop.
|
|
on
2/17/2011
for an auto repair of their Volkswagen
|
|
|
Extra effort to resolve issues |
|
Kenneth O.
Santa Barbara, CA
|
I had a fuel injector replaced by Top Shop Automotive. I was given a verbal quote that the work would cost $180 for one fuel injector and $380 to replace all four. I asked for one to be replaced but the total cost came out to be $380. The employee at the desk was not very helpful and was generally indifferent to the fact that the cost was almost double that of the quote. To add insult to injury one of the fuel injector gaskets was seated improperly. I brought it in the next business day and had to argue with the store owner to get the car repaired immediately (wouldn't want an engine fire due to an improperly seated gasket).
As it turns out there was some mistake made/confusion over the verbal quote (there was no hard copy) and the job was supposed to cost around $380 for one fuel injector. I was later contacted by the shop owner who offered to absorb the cost of the fuel injector as compensation for the mix-up and the hassle of having to bring the car back in due to faulty work and offered me a sincere apology. The end cost for me after the partial refund was $198.45, which is close to the original quote of $180.
While I don't appreciate the hassle and lack of clarity in pricing I do appreciate the owner's willingness to make the extra effort to resolve the issue.
|
|
on
2/16/2011
for an auto service of their Toyota
|
|
|
The finest auto repair shop |
|
Greg H.
SANTA BARBRA, CA
|
Top Shop is, quite simply, the finest auto repair shop I have ever been to - and I have been to A Lot! Mark and Willy are crackerjack mechanics who possess a ton of knowledge about my Vanagon, plus they are great guys. Their prices are reasonable, and my car is ALWAYS ready when they say it will be. I have NEVER had to bring my car back to have something redone. Having a bowl of Hershey's Kisses to eat is icing on the cake.
|
|
on
2/11/2011
for an auto service of their Volkswagen
|
|
|
They do excellent work |
|
J B.
GOLETA, CA
|
Always takes excellent of my automotive needs and they are willing to get me in if an emergency arises!
|
|
on
2/8/2011
for an auto service of their Acura
|
|
|
Great customer service experience |
|
Elizabeth R.
SANTA BARBARA, CA
|
I was quoted one price before the service was preformed, yet when I went to pick up my car I was asked to pay $50 above the original quote. No one had called to tell me of this change which made me feel like I was being taken advantage of. However, when I asked why I hadn't been told of the increased cost, Willie corrected my bill and gave me a $50 discount even though that promotion had ended days earlier. It was a great customer service experience!!!
|
|
on
2/4/2011
for an auto service of their Hyundai
|
|
|
I requested to be towed 100 miles |
|
G. M.
VENTURA, CA
|
I would (and have) highly recommend Top Shop. Everyone is extremely friendly and explains what needs to be done in a way that's easy to understand. They do NOT 'oversell' but are very honest with what needs to be done. I know that my cars run as well as they do because of the work done here. I requested to be towed 100 miles back to Top Shop because I trust their service.
|
|
on
1/22/2011
for an auto service of their Toyota
|
|
|
Everyone was very nice |
|
Kirsten B.
Santa Barbara, CA
|
Very good. Everyone was very nice and helpful and they did not try to rob me like other places do!
|
|
on
1/21/2011
for an auto service of their Nissan
|
|
|
The "Top Shop" and Willie are incredible |
|
Shane, Lacy H.
GOLETA, CA
|
Do you know how good it feels to have complete trust and confidence in your mechanic? I do. The "Top Shop" and Willie are incredible. I once worked at a repair shop and have known many service writers and mechanics. As a result I trust nobody. Nobody except Willie and the crew. They are THE BEST shop I have ever come across. I would send my sister and mother, who know nothing about cars, to Willie with complete confidence. They do A+ work without padding the bill. If every merchant were as good as Willie and the Top Shop the world would be a better place. (I know that sounds corny but I'm completely serious)
|
|
on
1/20/2011
for an auto service of their Infiniti
|
|
|
I trust Willie, Pat, Mark and their team |
|
Mark W.
SANTA BARBARA, CA
|
Top Shop provides great work and excellent customer service. I have been a customer for over 10 years and they have always taken care of me and my friends that I have referred. I trust Willie, Pat, Mark and their team and I know they are looking out for me.
|
|
on
1/14/2011
for an auto service of their Audi
|
|
|
Willie is fully trust worthy |
|
Anonymous
Santa Barbara, CA
|
The best part about the shop is dealing with Willie. He is fully trust worthy, personable and sincerely invested in being helpful.
|
|
on
1/14/2011
for an auto service
|
|
|
Very impressed |
|
Debra B.
SANTA BARBARA, CA
|
Very impressed with quick service and no add on repairs.
|
|
on
1/11/2011
for an auto service of their BMW
|
|
|
I never feel like I'm being taken advantage of |
|
Teresa J.
GOLETA, CA
|
I would say that for years, I have gotten great service, and have always been made to feel that these guys, especially Willie, really care about me and my Kia. At Top Shop I never feel like I'm being taken advantage of. That means a lot to me because all of my adult life, almost every other auto repair shop I went to did cause me to feel that I was being pushed to get repairs that were either not really necessary, or more expensive than they should have been! Willie, on the other hand, takes the time to explain everything to me, and will let me know when something can wait for a while. Also, at Top Shop, I love the discount coupons you sometimes send to me, and the little "thank you" card & candy that gets left in the car.
|
|
on
1/5/2011
for an auto service of their Kia
|
|
|
Great to work with |
|
Suzanne W.
SANTA BARBARA, CA
|
The staff is great to work with, honest & I trust their prices. The only time I don't use Top Shop is when they don't offer a service that I need or I need something that I don't have time to schedule or it is on a Saturday and I can't wait.
|
|
on
1/2/2011
for an auto service of their Volkswagen
|
|
|
Highly recommend Top Shop |
|
James H.
GOLETA, CA
|
I have been a long term customer and I highly recommend Top Shop for their quality work that I have experienced.
|
|
on
12/30/2010
for an auto service of their Volkswagen
|
|
|
Do not go anywhere else |
|
A. V.
SANTA BARBARA, CA
|
They are the best, period. Do not go anywhere else.
|
|
on
12/23/2010
for an auto service of their Audi
|
|
|
Great customer service |
|
Philip M.
GOLETA, CA
|
I would say you guys are great and to take the vehicle there.
|
|
on
12/22/2010
for an auto service of their Ford
|
|
|
customer preferred parts are greatly appreciated |
|
Ron G.
SANTA BARBARA, CA
|
Everyone @ TopShop is listening and allows for the customer to explain what is wanted. Installation of customer preferred parts is greatly appreciated!!
|
|
on
12/21/2010
for an auto service of their Volkswagen
|
|
|
Good honest auto shop |
|
Joseph C.
SANTA BARBRA, CA
|
its a good honest auto shop. reliable and friendly, and not too expensive.
|
|
on
12/15/2010
for an auto service of their Toyota
|
|
|
Excellent customer service! |
|
Alexandria R.
SANTA BARBARA, CA
|
Always fits the customer in and has a great attitude!
|
|
on
12/14/2010
for an auto service of their Porsche
|
|
|
Extremely happy |
|
Anonymous
Santa Barbara, CA
|
I have been happy with the service I have received there.
|
|
on
12/14/2010
for an auto service
|
|
|
A repair shop I can trust |
|
Doris F.
SANTA BARBARA, CA
|
Great customer service. As a widow I need a repair shop I can trust and they have come thru every time. They do not push any repair that is not necessary. I have already recommended them to family and friends.
|
|
on
11/30/2010
for an auto service of their Subaru
|
|
|
Trustworthy |
|
Gary And Kyndra A.
SANTA BARBRA, CA
|
Great customer service and honest. Very trustworthy!
|
|
on
11/25/2010
for an auto service of their Volkswagen
|
|
|
High marks for customer service |
|
Christina T.
SANTA BARBARA, CA
|
I recommend Top Shop to friends and say that they take good care of my care and get high marks for good customer service!
|
|
on
11/23/2010
for an auto service of their Honda
|
|
|
Hard working |
|
Pamela A.
SANTA BARBARA, CA
|
They worked hard on trying to solve an intermittent problem.
|
|
on
11/21/2010
for an auto service of their Mercedes-Benz
|
|
|
Great service |
|
Cynthia Bowers, M.
Santa Barbara, CA
|
Quality of work was great, they diagnoses a pesky problem and fixed it at a reasonable price and customer service was great too.
|
|
on
11/19/2010
for an auto service
|
|
|
Truly make every effort |
|
Monica G.
SANTA BARBARA, CA
|
Go there first!!! The staff is excellent. They truly make every effort to diagnose the car's problem as quickly as possible, provide reasonable estimates and keep you informed about the status of your car.
|
|
on
11/12/2010
for an auto service of their GMC
|
|
|
I know I am in good hands |
|
Heather M.
SAN JOSE, CA
|
I feel that willy and the mechanics really care and listen to my needs. They r professional, efficient, knowledgeable, and courteous. I know I am in good hands with honest people when my car needs repair or cAre.
|
|
on
10/23/2010
for an auto service of their Volkswagen
|
|
|
I trust their knowledge |
|
Gail M.
440 CAMINO DEL REMEDIO #F, CA
|
Top Shop's employees know a lot about cars and auto repair. I trust their knowledge and expertise. Also, very friendly towards their clients.
|
|
on
10/22/2010
for an auto service of their Jeep
|
|
|
They are great |
|
Ethan C.
Santa Barbara, CA
|
I have and will continue to tell them that they are great. The work is timely, and the people are much more friendly than other place i have gone.
|
|
on
10/21/2010
for an auto service
|
|
|
Friendly |
|
Drew P.
Santa Barbara, CA
|
They all know you by name. Honest and trustworthy people.
|
|
on
10/15/2010
for an auto service of their Audi
|
|
|
exceptional |
|
Cindy Van M.
Goleta, CA
|
Quality of work was exceptional and completed in a timely manner.
|
|
on
10/8/2010
for an auto service
|
|
|
My car has never run better! |
|
Sarah C.
Goleta, CA
|
Honest, friendly service! Have been taking my car there for years and it has never run better!
|
|
on
9/27/2010
for an auto service of their Volkswagen
|
|
|
Thank you! Thank You! Thank you! |
|
Robin M.
GLENDALE, AZ
|
I would tell them that Top Shop's name fits them right on. I was in Santa Barbara for the weekend when my car broke down. I went one shop that tried to bamboozle me but my mechanic in Arizona found Top Shop. Top Shop took REAL good care of me and my car! They were honest. They didn't try to bamboozle in any way! They looked at the problem from several different angles to come up with what made sense. They were quick and had great communication! Thank you! Thank You! Thank you! I would most definitely recommend them to anyone!
|
|
on
9/23/2010
for an auto service of their Chevrolet
|
|
|
Always looking for ways to save us money |
|
Virginia F. Gibson, Vera Lee H.
SANTA BARBARA, CA
|
Prompt, courteous service. Highly reliable and knowledgeable. You're always looking for ways to save us money (for instance, by reworking a part if possible rather than buying a new replacement).
|
|
on
9/16/2010
for an auto service of their Volvo
|
|
|
Outstanding service |
|
Linda M.
Goleta, CA
|
Outstanding service - appreciate you guys checking the air in my tires, as well.
|
|
on
9/15/2010
for an auto service of their Volkswagen
|
|
|
For over 20 years |
|
Julie T.
GOLETA, CA
|
The guys at Top Shop have always provided me with honest and courteous service. They have been servicing my cars for over 20 years.
|
|
on
9/13/2010
for an auto service of their Ford
|
|
|
Don't go anywhere else |
|
Susan T.
GOLETA, CA
|
It is not called the "Top Shop" for no reason. They know what they are doing, they give you options and I always leave feeling safe and confident with their work.
|
|
on
9/1/2010
for an auto service of their Nissan
|
|
|
I have never had a problem |
|
Cynthia D.
GOLETA, CA
|
Both customer service and quality of work are excellent. I have never had a residual problem after any repair. They also go out of their way to help customers as quickly as possible.
|
|
on
8/26/2010
for an auto service of their Subaru
|
|
|
High Customer Service |
|
Anonymous
Santa Barbara, CA
|
Trustworthy, Great Service, and High Customer Service.
|
|
on
8/20/2010
for an auto service
|
|
|
Honest |
|
Bob C.
SANTA BARBARA, CA
|
Good work, customer service, and honesty.
|
|
on
8/20/2010
for an auto service of their Volkswagen
|
|
|
great work |
|
Kevin E.
SANTA BARBARA, CA
|
I would say that they do great work and they are very accommodating
|
|
on
8/18/2010
for an auto service of their Jeep
|
|
|
always a great job |
|
Rita
Santa Barbara, CA
|
Willie and the team at Top Shop have always done a great job at a reasonable price.
|
|
on
8/17/2010
for an auto service
|
|
|
friendly service |
|
Toni Le B.
Santa Barbara, CA
|
Great quality. excellent,friendly service!
|
|
on
8/16/2010
for an auto service
|
|
|
I like how they explain the work |
|
Anna F.
GOLETA, CA
|
Great quality of work and customer service. I like how they explain the work that needs to be done or has been done in terms I can understand. They seem very trustworthy.
|
|
on
8/6/2010
for an auto service of their Mercedes-Benz
|
|
|
Top Shop is Top Quality |
|
Sonya C.
GOLETA, CA
|
Top Shop is Top Quality service and repair. They remind me to get service done. We take all four of our cars there. They keep track of it all and keep us running smoothly.
|
|
on
8/4/2010
for an auto service of their Audi
|
|
|
Honors appointments |
|
Patti S.
SANTA BARBARA, CA
|
Friendly, no pressure. Honors appointments
|
|
on
8/3/2010
for an auto service of their Toyota
|
|
|
Honest, reliable, competent |
|
Deborah H.
Santa Barbara, CA
|
Grateful to the tow truck guy who recommended you. Honest, reliable, competent and fair. And free avacados. Do you all work on computers? Plumbing?
|
|
on
7/29/2010
for an auto service of their Volvo
|
|
|
Thank you Willie! |
|
Caron
Santa Barbara, CA
|
Great! I'll also tell them Willie gives down-to-earth Westfalia advice to new Westy owners who don't know anything about them. If it was not for Willie's advice, we would have canceled a road trip, but he is responsible for a trip of a lifetime and for the basics on Westys! Thank you Willie!
|
|
on
7/27/2010
for an auto service
|
|
|
have my best interest at heart |
|
Georgene B.
SANTA BARBARA, CA
|
they are great and always have my best interest at heart . they recommend not to have work done if they feel it isn't needed.
|
|
on
7/16/2010
for an auto service of their Volkswagen
|
|
|
I'd trust them with my first-born |
|
Scott P.
SANTA BARBARA, CA
|
Honest as the day is long. I'd trust them with my first-born.
|
|
on
7/12/2010
for an auto service of their Honda
|
|
|
amazing customer service |
|
Jennifer
Santa Barbara, CA
|
Great quality of work and amazing customer service!
|
|
on
7/9/2010
for an auto service
|
|
|
extremely reliable |
|
Kiah J.
SUMMERLAND, CA
|
Top Shop is extremely reliable and knowledgeable regarding any repairs or questions I have. They are great work with and customer service is top notch.
|
|
on
7/9/2010
for an auto service of their BMW
|
|
|
Top notch. |
|
Ana
Santa Barbara, CA
|
Top notch. Fast, friendly and affordable service - as always!
|
|
on
7/7/2010
for an auto service
|
|
|
Service is friendly |
|
John L.
SANTA BARBRA, CA
|
I would recommend Top Shop. Service is friendly and prompt. Explanations of necessary work are complete and clear. Options for amount of work and solutions to problems are clear and leave decision to customer.
|
|
on
7/5/2010
for an auto service of their Acura
|
|
|
Friendly service |
|
Matef H.
GOLETA, CA
|
Good work, friendly service, full explanation of work needed and work done.
|
|
on
6/30/2010
for an auto service of their Volkswagen
|
|
|
I am always pleased |
|
Melanie H.
GOLETA, CA
|
I would recommend anyone with car maintenance or repair work to Top Shop. I am always pleased with their work and excellent customer service. The people are also very friendly!
|
|
on
6/30/2010
for an auto service of their Ford
|
|
|
Good balance between cost and benefit |
|
Peter L.
Santa Barbara, CA
|
Excellent and knowledgeable. Also, they only do the work necessary with a good balance between cost and benefit.
|
|
on
6/30/2010
for an auto service of their Mitsubishi
|
|
|
Am always grateful for their service |
|
Michelle H.
Goleta, CA
|
great customer service. always try to get you in and play it by ear. If someone has left their car and your waiting they will get you in first to best service all of their customers. Am always grateful for their service.
|
|
on
6/28/2010
for an auto service of their Volkswagen
|
|
|
|
|
Linda M.
Goleta, CA
|
Willie is very nice!
|
|
on
6/24/2010
for an auto service of their Volkswagen
|
|
|
helpful in regards to future services |
|
Gillian S.
GOLETA, CA
|
Friendly, efficient and helpful in regards to suggesting future services. (what is necessary and what isn't!)
|
|
on
6/23/2010
for an auto service of their Volvo
|
|
|
They are stand up guys |
|
Peter W.
GOLETA, CA
|
They are stand up guys who explain what is wrong and what the options are. They explain how the repair will fix/improve the car.
|
|
on
6/21/2010
for an auto service of their Volkswagen
|
|
|
Willie is an outstanding guy |
|
Joe M.
SANTA BARBARA, CA
|
Yes. I tell my friends to go there all the time. I tell them Willie is an outstanding guy and will provide the best service for a reasonable amount.
|
|
on
6/15/2010
for an auto service of their Mercedes-Benz
|
|
|
|
|
Kellie R.
SANTA BARBARA, CA
|
Excellent work, amazing service!
|
|
on
6/14/2010
for an auto service of their BMW
|
|
|
|
|
Bill W.
SANTA BARBARA, CA
|
I would, and have referred Willy and the shop to people
|
|
on
6/11/2010
for an auto service of their Audi
|
|
|
Professional quality service. |
|
Mary P.
SANTA BARBARA, CA
|
I have taken my vehicles to top shop for years and always receive professional quality service.
|
|
on
6/10/2010
for an auto service of their Toyota
|
|
|
Very very helpful |
|
Audre B.
GOLETA, CA
|
the customer service is superb....took my Volvo in at the last minute on a Friday; helped me out last year with me explaining about my car's red light and what I could do...over the phone!!!! very very helpful...for which I am indebted.....and had my daughter take her car in to your shop most recently.
|
|
on
6/9/2010
for an auto service of their Volvo
|
|
|
|
|
Nancy
Goleta, CA
|
what wonderful guys!
|
|
on
6/8/2010
for an auto service
|
|
|
That impressed me |
|
Cynthia
Goleta, CA
|
Honest, personable people. Who don't try to rip you off or over charge you. That you also thoroughly checked my car out and even replaced my front headlight when I hadn't mentioned it to you. That impressed me.
|
|
on
6/8/2010
for an auto service
|
|
|
friendly service |
|
Alma E.
GOLETA, CA
|
I would strongly recommend them, excellent & friendly service!!!
|
|
on
6/4/2010
for an auto service of their BMW
|
|
|
Wille at Top Shop is an honest |
|
Susie L.
SANTA BARBARA, CA
|
Wille at Top Shop is an honest, thorough mechanic who I trust to keep my Acura in great running condition, making sure I do what is necessary but also telling me when I can put off a service for a little (or long) while. Great job!
|
|
on
5/28/2010
for an auto service of their Acura
|
|
|
|
|
Connie S. F.
SANTA BARBARA, CA
|
The people are friendly and very honest.
|
|
on
5/28/2010
for an auto service of their Toyota
|
|
|
|
|
Jeff W.
CARPINTERIA, CA
|
Thorough, Timely, & Answering all questions.
|
|
on
5/28/2010
for an auto service of their Volkswagen
|
|
|
|
|
Mike M.
Goleta, CA
|
Quality is excellent but honesty is what is really impressive. Your shop can be trusted.
|
|
on
5/28/2010
for an auto service of their Volkswagen
|
|
|
near good eatery. |
|
Max
Goleta, CA
|
Great place, accommodating, intelligent, near good eatery...
|
|
on
5/27/2010
for an auto service
|
|
|
friendly and reliable |
|
Julie De Y.
Goleta, CA
|
highly recommend for quality work, not gouging price wise and friendly and reliable service
|
|
on
5/27/2010
for an auto service of their Volkswagen
|
|
|
The bottom line is that I trust them! |
|
Dennis W.
CARPINTERIA, CA
|
I own a 1987 VW Westfalia that is in perfect shape and I want to keep it that way. I have been having the guys at Top Shop look after my car for about the past two years. The bottom line is that I trust them! ( an unfamiliar experience in today's business world) I have never had a problem and if I did I am sure tht they would take care of it in a fair and equatable manner .....Willie is knowledgable, personable, friendly and most of all trustworthy. No I am not Willie's dad! LOL!...just a very satisfied customer. Thanks, Dennis
|
|
on
5/27/2010
for an auto service of their Volkswagen
|
|
|
They do excellent work |
|
Audrey L. D.
Goleta, CA
|
They do excellent work on Toyota and have the reputation of being very honest.
|
|
on
5/24/2010
for an auto service of their Toyota
|
|
|
They were HONEST |
|
You Have I.
Goleta, CA
|
yes, they were HONEST! As an old mechanic who still tinkers I appreciate the attention to detail and expertise. Did I say honest?!
|
|
on
5/21/2010
for an auto service
|
|
|
Quality work |
|
Andrew R.
Goleta, CA
|
Quality work and they take the time to explain any little question you have about the car or service.
|
|
on
5/21/2010
for an auto service
|